Description

Are you interested in a position that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery?  Do you have or want to develop the skills and expertise to make a difference in patients’ lives and build valuable partnerships with referring medical practitioners? Do you aspire to gain valuable experience as a pathway to a lucrative career in medical sales? You can achieve all these things as a member of our team in the Patient Service Representative role.

At Joints In Motion Medical, LLC (JIMM) the Patient Service Representative (PSR) is a valuable team member that works directly with orthopedic patients who will benefit from the equipment and services that we provide. In this rewarding position, you will become an expert in the field of orthopedic rehabilitation, providing delivery, fitting, and instruction of orthopedic durable medical (DME) equipment to patients that will assist them in their recovery following injury or surgery in the North central area of Wisconsin, Stevens Point, WI Rapids, Marshfield region. 

In this role, the PSR also communicates to patients the benefit coverage information provided by the home office. The PSR is also responsible for collecting patient payments and timely submission of accurate delivery documents, while maintaining patient privacy and providing quality care. The PSR position can provide valuable experience for those interested in a role in medical sales, and can lead to a sales career track within our organization. In fact, most of our current sales team developed their expertise in the PSR role first.

Small company with a competitive full benefit package for full-time eligible staff that includes 401(K) match, company paid life and short term disability, paid holidays, birthday and additional paid time off. Choice of insurance medical plans, vison and/or dental coverage.

Full-time compensation ranges from $36,000 to $45,000 annually, based on knowledge, skills, abilities, education, and experience. Great career starter with a small business.

Requirements

Must possess superb time management, problem-solving and communications skills.

Requires own reliable transportation and good standing driver license.

Requires ability to operate a computer, smart phone and tablet. 

Must be able to independently lift up to 50 lbs.

While prior Fitter and/or patient care experience and/or education and experience in sports medicine, kinesiology, exercise science, athletic training and physical therapy is preferred, JIMM is willing to train the ideal candidate that exhibits initiative and possesses proficient communication, organization, time management, and customer service skills.