19 Customer Service Representative Jobs in Smithfield, NC
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Johnston County is Hiring a Customer Service Representative Near Smithfield, NC
The Johnston County Public Utilities Department has an immediate opening for a Customer Service Representative.
Located in the eastern half of North Carolina and part of the Research Triangle Region, Johnston County is part of the fastest growing region of the state. Johnston County is the fastest growing county in the state with a population of 216,000 residents.
Hiring salary range is commensurate with experience and excellent benefits package available. Benefits include health, dental, vision, retirement,401k, paid holidays, sick leave, and more. To learn more, visit www.myjcbenefits.com
Final candidates subject to pre-employment background check (includes criminal and motor vehicle records).
*Please document all work history relevant to the position for which you are applying. Determination of qualifying for the position and salary may be based on years of experience listed on the application itself, not in supplemental documents attached. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.
Position performs a variety of duties including collecting payments for utility accounts, establishing new customer accounts, preparing work orders, greeting and directing customers to appropriate personnel, handling incoming phone calls, providing information about departmental policies and functions, receiving and documenting customer inquiries, problems and/or complaints and communicating to the proper respondent. Multi-task, possess effective written and oral skills, tact, courtesy and firmness as well as organization and detail oriented skills. Conflict resolution skills a must. Excellent mathematical and computer skills, cash handling experience, and strong public contact experience required. Ability to speak Spanish is beneficial. High School graduate with advance course work in Business Administration, Office Technology or equivalent education/experience.Job Summary
Full Time
$31k-39k (estimate)
02/15/2023
05/17/2024
The job skills required for Customer Service Representative include Customer Service, Billing, Initiative, Computer Systems, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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