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What you will do :
Receive service calls from Service Resource Center, including a brief description of equipment / system malfunctions.
Contact customer representative and ascertain equipment / systems problems.
Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.
Read and interpret blueprints, diagrams, submittals, specifications software / systems, programs, schematics, and operational product manuals.
Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
Obtain customer signature upon completed service call assignment.
Participate in a scheduled On-call rotation.
Help to train or mentor others on the service team.
Perform other duties as assigned.
What we look for : Required
Required
At least 5 years or more, documented experience in low voltage electrical systems, including Fire / Life Safety systems, Access Control, Nurse Call, and Paging systems.
Valid Fire Alarm License
Experience in reading and interpreting blueprints, submittals, and operational / product manuals.
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
High School Diploma or equivalent
Ability to follow verbal and written instructions.
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
Ability to work flexible hours including weekends to meet customer requirements.
Overnight travel may be required.
Demonstrate a high level of customer service.
Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
Strong organizational skills, positive attitude, and ability to learn quickly.
Possess a valid driver’s license and driving record that meets company requirements.
Able to pass a pre-employment background and drug test.
Retain any licenses that are required by National, State and Local codes.
Preferred
NICET Level II certification
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
For more information, please view EEO is the Law. If you are an individual with a disability and you require accommodation during the application process, please visit
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law .
If you are an individual with a disability and you require an accommodation during the application process, please visit here .
Last updated : 2024-03-26
Full Time
Wholesale
$55k-74k (estimate)
03/27/2024
04/11/2024
johnsoncontrols.com
>50,000
2018
TOUFIC FARAH
$10B - $50B
Wholesale
The job skills required for Fire service technician include Customer Service, Access Control, Organizational Skills, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Fire service technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Fire service technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Fire service technician positions, which can be used as a reference in future career path planning. As a Fire service technician, it can be promoted into senior positions as a Fire Inspector that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Fire service technician. You can explore the career advancement for a Fire service technician below and select your interested title to get hiring information.