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Accounts Payable Customer Service Coordinator
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$47k-58k (estimate)
Full Time 3 Months Ago
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Johns Hopkins Medicine is Hiring an Accounts Payable Customer Service Coordinator Near Baltimore, MD

The Accounts Payable Customer Service Coordinator has a solid understanding of accounts payable principles with strong analytical problem-solving skills. Highly organized and detail-oriented with the ability to work both independently and in a team environment. It is also important that you display excellent verbal and written communication skills and the ability to work under pressure in a high-volume environment.

Essential Functions:

  • Assisting in the performance of routine administrative duties which include answering questions regarding departmental policies and procedures from internal and external customers
  • Ensure invoice and vendor inquiries are handled in an accurate and timely manner
  • Specializes in a specific area of accounting such as researching returned ACH and wire payments from various departments
  • Maintains office workflow, performs daily check runs, tax payments, and special projects
  • Check / remittance advice printing, sorting, and distribution
  • Scanning/preparing all paper invoices to a third-party processor
  • Reconcile vendor statements
  • Review business processes for more streamlined and efficient processes
  • Coordinate with different stakeholders to resolve incidents and ensure business requirements are being met
  • Performs other duties as assigned to support AP Department

Required Qualifications:

  • High School Diploma or equivalent (GED)
  • 2 years of experience in Accounts Payable or related customer service experience
  • Highly responsive and conscientious
  • Experience in direct dealings with customers and exhibits a strong customer service orientation
  • Experience in AP automation workflow in a paperless environment
  • Excellent verbal and written communication skills
  • Excellent conflict resolution skills
  • Able to work in a fast-paced volume environment
  • Capacity to work remotely when required
  • Possess excellent problem-solving and decision-making skills
  • Ability to consistently meet deadlines and SLAs
  • High degree of accuracy and attention to detail
  • General knowledge of basic accounting functions
  • Strong critical thinking skills

Preferred Qualifications:

  • Experience with Microsoft Excel
  • Knowledge of PO and Non-PO process
  • Experience with Service Now Portal
  • Experience with Serrala
  • Working Knowledge of SAP
  • Knowledge of payment processes (JPM & WF programs, USD & foreign currency)

Job Summary

JOB TYPE

Full Time

SALARY

$47k-58k (estimate)

POST DATE

01/13/2024

EXPIRATION DATE

05/05/2024

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The following is the career advancement route for Accounts Payable Customer Service Coordinator positions, which can be used as a reference in future career path planning. As an Accounts Payable Customer Service Coordinator, it can be promoted into senior positions as an Accounts Payable Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Accounts Payable Customer Service Coordinator. You can explore the career advancement for an Accounts Payable Customer Service Coordinator below and select your interested title to get hiring information.

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