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Overview
Our client is seeking a Member Services Representative who will be responsible for developing new business opportunities within federal agencies with a focus on post offices in the state of Maryland. This position represents the organization in acquisition strategy development, prospecting, and using consultative selling skills to grow and retain membership. The successful candidate will be professional and demonstrate flexibility within a rapidly changing and demanding environment.
Responsibilities
Under general guidance of a Sales Consultant, engages with key contacts at federal agencies to establish and maintain positive relations to positively impact enrollment penetration of client health, dental, and vision benefits products informing federal employees about plan choices for families.
Training
Required Skills & Experience
2 to 3 years experience in customer service and/or events management or related experience.
Preferred Skills & Experience
Full Time
$39k-50k (estimate)
05/06/2024
05/19/2024
ntechworkforce.com
COLUMBIA, MD
50 - 100
2005
SRIDHAR KUNADI
$10M - $50M
Business Services
The following is the career advancement route for Healthcare Customer Service Representative positions, which can be used as a reference in future career path planning. As a Healthcare Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Healthcare Customer Service Representative. You can explore the career advancement for a Healthcare Customer Service Representative below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Healthcare Customer Service Representative job description and responsibilities
There are many traditional tasks handled by Healthcare Customer Service Representative, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
03/22/2022: Columbus, MS
Health care customer service representatives are tasked with providing medical customers with excellent customer support.
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The healthcare customer service representative provides end-to-end customer support to customers seeking medical advice.
03/24/2022: Albany, NY
Healthcare Customer Service Representatives typically use a telephone, computer, and other office equipment.
01/07/2022: Baltimore, MD
Proficiently and professionally responding to customer questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.
01/24/2022: Fresno, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Healthcare Customer Service Representative jobs
Most customer service positions require a high school diploma and familiarity with computers.
03/04/2022: Everett, WA
Consider a professional certification.
02/07/2022: New London, CT
Previous customer service, medical, or retail experience can be helpful, but companies also train employees that are new to the field.
02/08/2022: Sioux Falls, SD
Review the skills and techniques needed to be a successful customer service representative.
01/16/2022: Champaign, IL
Previous customer service and healthcare receivables experience preferred if you're eyeing for this position.
02/20/2022: Sarasota, FL
Step 3: View the best colleges and universities for Healthcare Customer Service Representative.