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Johns Hopkins Bayview Medical Center
Baltimore, MD | Full Time
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Hospitality Associate
$30k-37k (estimate)
Full Time 2 Months Ago
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Johns Hopkins Bayview Medical Center is Hiring a Hospitality Associate Near Baltimore, MD

Hospitality Associate

Requisition #: 584586
Location: Johns Hopkins Bayview Medical Center, Baltimore, MD 21201
Category: Support Services (Services/Trades)
Work Shift: Rotating Shift
Work Week: Full Time
Weekend Work Required: No
Date Posted: Sept. 20, 2022

Join an amazing global healthcare organization!

Excellent compensation package!

Awesome benefits, including dependent tuition reimbursement!

Requisition #: 584586

Location: 4940 Eastern Ave, Baltimore, MD 21224

Shift:

Full Time (40 hours)

Rotating Shift; 6:00am - 4:30pm

Weekend work required

Non-Exempt

Position Summary

Responsible for the creation and serving of specialty coffee and expresso-based drinks. Also responsible for performing a range of food service duties, including cooking, prepping, cleaning and general sanitation. Work requires an advanced level of technical instruction. Employee is expected to work independently, and to be able to resolve problems.

Education/Work Experience:

  • HS diploma or GED equivalent
  • Barista, specialty drink certification or equivalent required
  • 1-2 years experience in retail hospitality culinary experience required
  • Math skills and cash handling experience required
  • Knowledge of working a cash register and credit card machine required
  • Excellent customer service skills
  • Ability to exchange information on factual matters, greet visitors, and explain medical center policies in terms of cash handling, food preparation and safety if applicable
  • This type of interaction requires courtesy and tact when dealing with patients visitors and staff. Employee must use own judgment in terms of issuing reimbursement and providing service recovery in applicable instances

Principal Duties and Responsibilities

  • Skilled in operating an espresso machine. Has a high level of skill in making espresso- based drinks. Able to create specialized beverages.
  • Guides other food service workers serving food to specialty retail patrons or assembling food for special functions.
  • Checks assembled food products to insure adherence to instructions
  • Takes customer orders and prepares the orders according to brand specifications and the customer’s request
  • Greets all customers with personalized services. Develops rapport by learning favorite drinks of customers
  • Answers telephone in a courteous manner and takes customer orders and answers questions regarding coffee blends, preparation, and product freshness
  • Must have knowledge of menu items and recipes to effectively service the customer
  • Instructs personnel in procedures as necessary
  • Adheres to standards set by designated brand
  • Distributes and post marketing materials as required
  • Ability to promote and market brand to customer in order to drive sales
  • Ensures compliance with health and safety regulations
  • Maintains daily temperature logs, follows safety standards and completes safety logs
  • Properly utilizes station machinery and equipment
  • Performs routine preventative maintenance on machinery
  • Schedules and coordinates duties and personnel to ensure that work is completed efficiently
  • Collects tickets or handles cash, makes change, totals tickets/cash received at end of day
  • Transports cash. Maintains balance of cash drawer
  • Restocks items and inventory, responsible for establishing and maintenance of par levels
  • Completes necessary reports, following specific directions and submits through appropriate channels
  • Performs necessary work such as cleaning appliances and sweeping and mopping work areas to assure cleanliness
  • Receives specialized training on specialty retail policies and procedures
  • Ability to stand for extended periods of time
  • Ability to lift up to 25 lbs and frequent lift push pull
  • Involves repetitive motion
  • Involves working with chemicals, heated equipment, steam

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.

Job Summary

JOB TYPE

Full Time

SALARY

$30k-37k (estimate)

POST DATE

02/08/2023

EXPIRATION DATE

03/20/2023

WEBSITE

hopkinsbayview.org

HEADQUARTERS

Silver Spring, MD

SIZE

100 - 200

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The job skills required for Hospitality Associate include Customer Service, Cash Handling, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Hospitality Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hospitality Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Hospitality Associate positions, which can be used as a reference in future career path planning. As a Hospitality Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hospitality Associate. You can explore the career advancement for a Hospitality Associate below and select your interested title to get hiring information.

If you are interested in becoming a Hospitality Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hospitality Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Hospitality Associate job description and responsibilities

Companies create hospitality associate positions to provide direct support to their customers.

02/09/2022: Lincoln, NE

Hospitality associates complete a wide variety of tasks to ensure they meet all customer needs and expectations.

03/23/2022: Columbia, SC

Successful hospitality professionals enjoy helping others and bring an upbeat attitude to their job.

04/29/2022: Reading, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Hospitality Associate jobs

There are many positions within the hospitality field.

04/11/2022: San Diego, CA

Enthusiasm and a great attitude are a plus.

03/04/2022: Waterloo, IA

Know When to Take Conversations Private.

02/19/2022: Nashua, NH

Step 3: View the best colleges and universities for Hospitality Associate.

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