What you will be doing: 

• Other duties may be assigned
• Performs daily building inspections and tours
• Welcomes residents and visitors, and help them to and from their vehicles
• Monitor all life safety devices for Independent and RC residents
• Fill out daily shift and incident reports. Send daily to designated people
• Assists residents with packages when they enter the community
• Delivers packages to the residents' apartments daily
• Responsible for logging and delivering of resident packages
• Sort and distribute inter-office mail 
• Provides requested assistance to residents in a courteous and helpful manner
• Assists with covering the main front desk when needed
• Responds to Emergency Calls from residents and staff and direct to appropriate responders
• Manages guest apartment reservations

What we are looking for:

• Ability to uphold our core values, and follow policies and procedures.
• Must be able to take initiative to always find a way to say yes to both our residents and staff.
• Able to handle difficult or emotional situations shows respect and sensitivity for cultural differences and adheres to residents’ bill of rights.
• Able to work assigned schedules, have reliable transportation and be on time for scheduled shifts.
• Most importantly have a positive attitude and be able to smile at all times (even under a mask). 
• 10th-grade education, HS Diploma/GED preferred.

What we offer:

Our Full-Time associates are offered competitive wages and a best-in-class benefits package which includes:

• Medical/dental/vision insurance
• Company-paid life insurance/short-term disability/long-term disability
• Legal plan
• Identity Theft protection
• Pet insurance
• Group Critical Illness Insurance
• Hospital Indemnity Insurance
• Paid Sick/Vacation/Holidays
• 403(b) retirement with a 4% company match
• Free meals
• Free area attraction tickets
• Tuition reimbursement
• Employee Hardship Fund
• Employee assistant program
• Free on-site parking
• Discounted MTA passes
• Free education/training classes

We have a culture of development and offer further career opportunities and advancement for our associates.

Come join us at Roland Park Place and see why we continue to be an employer of choice.

Roland Park Places is committed to the safety of our residents and staff and requires all associates to be fully vaccinated against COVID-19.