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Patient Services Representative - Call Center
$39k-52k (estimate)
Full Time 1 Week Ago
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Joel A David & Associates PA is Hiring a Patient Services Representative - Call Center Near Jacksonville, FL

Company name: David and Associates

Title of position: Patient Services Representative – Call Center

Position type: full-time

Location: Jacksonville, FL, Mandarin area

Description of responsibilities:

  • Generate, answer, and route calls and emails
  • Place patient schedules and information in the computer system
  • Research required information using available resources
  • Process new patient inquiries
  • Provide dental, finance, and insurance information to patients
  • Manage and resolve patient questions and/or complaints
  • Identify and escalate issues to supervisors
  • Update patient files, schedules, and call logs
  • Upsell dental services
  • Other duties as assigned

Job Summary

JOB TYPE

Full Time

SALARY

$39k-52k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

05/16/2024

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The following is the career advancement route for Patient Services Representative - Call Center positions, which can be used as a reference in future career path planning. As a Patient Services Representative - Call Center, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative - Call Center. You can explore the career advancement for a Patient Services Representative - Call Center below and select your interested title to get hiring information.

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