Job Description

The Job at a Glance

As a Inside Service Technician (internally known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and via email.

On a daily basis, you’ll assist with repairs on warranty and non-warranty foodservice equipment (specifically hot-side units).

You’ll work closely with manufacturers to recommend engineering changes and document equipment / component failure rates.

After completing the onboarding process, you’ll also have an opportunity to earn all Commercial Food Service Equipment Service Association (CFESA) certifications!

A Typical Day

• Provide exceptional customer service, effectively communicating equipment information and troubleshooting solutions in a friendly and professional manner
• Utilize equipment manuals, wiring diagrams, and parts listings to diagnose and resolve equipment issues
• Maintain all customer call information into a company database to better assist future inquiries

Follow this link to apply : https : / / jobs.jobvite.com / careers / parts-town / job / oP44rfw8? jvst Job Board& jvsd SmartRecruiters

Qualifications

To Land This Opportunity

• You have experience in electric / gas appliance repair, refrigeration, or HVAC (or relevant training / schooling)
• You are fluent in English and have excellent written and verbal communication skills
• You’re confident using a computer and navigating programs such as MS Word & Outlook
• You’re passionate about troubleshooting and finding innovative solutions to difficult problems
• You have the ability to multitask and thrive in a fast paced, team atmosphere

Follow this link to apply : https : / / jobs.jobvite.com / careers / parts-town / job / oP44rfw8? jvst Job Board& jvsd SmartRecruiters

Additional Information

About Your Future Team

Our Technical Service group is full of high-performing team members who have a passion and enthusiasm to work hard and play hard!

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

Last updated : 2024-03-24