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Job Description

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Job Description

About FIS

Are you curious, motivated, and forward-thinking? At FIS, you will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

You would be working with some of the best technologists in the industry support our modern network. This is an exciting and collaborative team. We are passionate about our work and take a client-first approach to everything we do.
What you will be doing

The Senior Network Analyst will be responsible for assisting in design, installation and maintenance of the LAN/WAN for a fast-paced financial trading firm.
• Performs device configurations, internal operating system upgrades and software upgrades and deploys network devices including routers, switches, load balancers and firewalls.
• Manage and troubleshoot L2/L3 unicast and multicast traffic throughout the corporate network.
• Work with service providers to contract, order and establish connectivity to the internet, financial exchanges, extranets and other third parties.

• Follows documented network services processes and procedures – identifies gaps in processes or documentation and suggests improvements.

• Monitors, responds and provides resolution for all network problem and incident tickets.

• Works with clients to implement, maintain and troubleshoot their connectivity.

• Troubleshoots network problems and recommends both short- and long-term corrective procedures; assists with troubleshooting circuit equipment and all other network issues.

• Troubleshoots network problems and recommends corrective procedures; assists with troubleshooting circuit equipment and all other network issues.

• Prepares activity reports as requested by management.

• Identifies opportunities to improve workflow and creates supporting documentation for review by peers and management.

• Prepare changes including opening tickets and creating detailed roll out and back out plans by following FIS change management policies and procedures.

• Maintains network services documentation related to work area.

• Completes network change requests in accordance with service level agreements.

• Maintains network equipment inventory.

• Other related duties assigned as needed.
What you bring for experience

Bachelor’s degree in technical discipline or related field or the equivalent combination of education, training, or work experience.

• Communicates ideas both verbally and in written form in a clear, concise and professional manner

• Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network and routing protocols, DNS

• Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture

• Requires deep knowledge of Arista and Cisco operating systems, device configurations and troubleshooting.

• Thorough understanding of OSPF, EIGRP and BGP routing protocols, PIM multicast, VLSM, firewall policies and ACL's.

• Knowledge of IPsec tunnel implementation, configuration and troubleshooting.

• Ability to understand and apply technical concepts

• Team skills, including the ability to establish and maintain effective working relationships• Flexibility, versatility, dependability
What we offer you

• A multifaceted and challenging career with a high degree of responsibility
• A broad spectrum of experiences with a thriving Fortune 500 corporation in an innovative, ever-changing industry
• A modern work environment, and a collaborative and dedicated group of colleagues who look forward to working together as a team to accomplish our goals
• A competitive salary and a range of benefits designed to support your wellbeing
• The chance to work on some of the most challenging, relevant privacy and data protection issues in financial services and information technology

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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