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Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Finance Clerk working onsite in Rochester, NY, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing
Do you have a passion for organization and perfecting small details? Are you task oriented and love helping others? In this role, you’ll interact with other team members to research, answer questions and solve problems while performing back office and administrative type functions, related work and special projects as requested. Whether it’s getting answers for internal customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
What You Bring to the Role
What You Can Expect
Visit www.hellottecbenefits.com for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to the Team Leader. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
About the Company:
JobRapido
Full Time
$42k-52k (estimate)
02/18/2024
05/14/2024
jobrapido.com
San Francisco, CA
25 - 50
The job skills required for Customer Care Specialist include Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
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Assist directly or route customers to the appropriate personnel for assistance.
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Ensure to provide excellent customer service through phone, e-mail, chat, etc.
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They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
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As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
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Aside from the skills, customer care specialists should also have emotional strength.
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Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
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Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
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Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
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Step 3: View the best colleges and universities for Customer Care Specialist.