Summary : Oversee, direct, and coordinate front of the house restaurant staff. Assist the restaurant management team with operations and training.

Assist with resolution of guest concerns. Job Duties : Primary Ensures that all guests feel welcome and are given responsive, friendly and courteous service at all times.

Assists in cash control and other receipts for the shift by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.

Supervises and participates in dining area cleaning activities. Investigates complaints regarding food quality, service, or accommodations and reports to management.

Be knowledgeable of restaurant policies regarding personnel. Performs some food preparation or service tasks such as packaging items, clearing tables, and serving food and drinks when necessary.

Attends all scheduled employee meetings and offers suggestions for improvement. Coordinates with and assists fellow employees to meet guests’ needs and support the operations of the restaurant.

Fills-in for fellow employees where needed to ensure guest service standards and efficient operations. Supplemental Greet and seat guests, and present menus and wine lists.

Take reservations Present bills and accept payments. Required Technology Experience Cash register Tablets and computer Point-of-sale software, terminals and workstations Electronic mail software Inventory management software Required Skills and Qualifications Minimum 2 years of experience in the restaurant industry Minimum 1 year of leadership experience Outgoing, pleasant personality, and a desire to please guests Ability to lift 30 pounds and stand for at least 8 hours Ability to work in a team environment Must have reliable transportation Benefits : 401K with employer match Competitive health insurance benefits (medical, dental and vision) available to members averaging only 24 hours per week HSA option available Supplemental insurance policies through AFLAC available Paid vacation, sick time and holidays Employee discount on food Hourly Rate - $18.00 Powered by JazzHR

Last updated : 2024-05-21