65 Event Services Specialist Jobs in Seattle, WA
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JLL is Hiring an Event Services Specialist Near Seattle, WA
As an ideal candidate you are proactive and comfortable presenting and communicating with various levels of internal customers/stakeholders in a fast-paced constantly evolving environment. Your consultative and collaborative approach and your ability to build relationships that influence decision-making ensures the internal customer expectations are exceeded and new internal customers are converted into the Global Events and Meeting Services program.
Key Responsibilities
Provide consultative support to event organizers, helping them identify what services would be most advantageous to them
Assist event organizers with finding and booking appropriate event spaces
Provide strategic consultation and guidance to internal customers (event organizers) to ensure scalable service delivery and excellent customer service
Guide and support customers (event organizers) in navigating process, policies, and procedures
Ensure complete understanding of the scope of services, role of the central meetings & events team, and align this with customer expectations
Proactively respond to and manage issues to ensure quality and timely resolution
Incorporate standardized processes and tools to create efficiencies and scalability for the program
Support development and delivery of communications, surveys and marketing materials
Facilitate outreach, educational, and training activities
Maintain database of meeting activity and internal sites to ensure relevant, accurate, and current content
Provide continuous recommendations for program improvements
Support Global Travel and Events strategy as a part of the central meetings & events team
Support leadership in development of marketing and communication plans aligned with Global Travel and Events goals and objectives
Additional duties and/or responsibilities as required
Basic Qualifications
Minimum 5 years of experience in meeting & events and/or hospitality industry required
Minimum 2 years of experience in customer service
User-experience with common Meeting Management systems and tools
Strong organizational and prioritization skills
Highly developed consulting, influencing and relationship-management skills
Ability to effectively identify and solve problems
Excellent written, verbal, and interpersonal communications skills
Strong Computer proficiency in Microsoft office suite
Preferred Qualifications
Meeting and Event, or Hospitality industry experience desirable
Experience working in a strategic meeting management (SMM) or centralized meeting/event program desired
Knowledge of Meeting and Event technology tools highly desirable
3rd-Party vendor/agency experience with direct customer interface valued
CMP (certified meeting professional) or other industry certification valued
International meeting & event experience valued
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Full Time
Business Services
$75k-95k (estimate)
04/24/2024
05/19/2024
us.jll.com
SAINT LOUIS, MO
>50,000
1997
JAMIE L LIPPERT
$10B - $50B
Business Services
Related Companies
The job skills required for Event Services Specialist include Customer Service, Leadership, Microsoft Office, Influencing, Consulting, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be an Event Services Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Event Services Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Event Services Specialist positions, which can be used as a reference in future career path planning. As an Event Services Specialist, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Event Services Specialist. You can explore the career advancement for an Event Services Specialist below and select your interested title to get hiring information.
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