KEY RESPONSIBILITIES:

• Provide guests with menus
• Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
• Speak with guests to ensure satisfaction with food and service, or to respond to questions and complaints
• Answer telephone calls and respond to inquiries or transfers calls
• Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and guests concerns are addressed
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Inform guests of establishment specialties and features
• Receive and record guests' dining reservations
• Inspect restrooms for cleanliness and availability of supplies and cleans restrooms when necessary

QUALIFICATIONS/SKILLS:

• Excellent communication skills to connect effectively with customers and co-workers
• Possess the ethics and positive attitude that support our values and culture
• Ability to multi-task, prioritize, and organize