7 Customer service supervisor Jobs in Tallmadge, OH
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Jetpack Shipping is Hiring a Customer service supervisor Near Tallmadge, OH
Exciting Opportunity to Lead and Grow : As a Full Time Customer Service Supervisor at Jetpack Shipping in Tallmadge, OH, you will play a pivotal role in ensuring customer satisfaction and team success.
If you are passionate about providing top-notch service, leading a team to excellence, and being the face of our company, this is the job for you.
You will have the chance to utilize your problem-solving skills and collaborate with a dynamic team to deliver exceptional service to our valued customers.
Jetpack Shipping offers a competitive starting pay of $20 per hour, with opportunities for growth and advancement.
Bring your expertise and leadership skills to our team and make a real impact on our customers' experience. You will be offered great benefits such as Medical, Dental, Vision, 401(k), and Paid Time Off.
Apply now and join us in shaping the future of contract manufacturing and fulfillment!
A little about Jetpack Shipping
JetPack Shipping is a leader in private label fulfillment and contract nutraceutical manufacturing. It is our mission to provide effortless on-demand private label products while fixating on providing a transparent customer experience.
We drive operational excellence into our processes and capabilities while continuously creating growth for our employees, partners, and consumers.
We are always on the lookout for like minded individuals to add to our ever growing staff.
As a Customer Service Supervisor at Jetpack Shipping in Tallmadge, OH, you will be responsible for overseeing a team of dedicated customer service representatives.
Your role will involve ensuring that team members adhere to company standards, especially concerning service quality. By monitoring and reviewing interactions between representatives and customers, you will have the opportunity to provide valuable feedback and support to your team.
Your keen eye for detail will be crucial in identifying areas for improvement within customer service procedures, allowing you to make insightful recommendations to the Customer Service Manager.
Join us in optimizing our customer service operations and delivering unparalleled service excellence to our valued customers.
What matters most
To excel in the role of Customer Service Supervisor at Jetpack Shipping in Tallmadge, OH, candidates must possess a strong set of skills.
The ideal candidate will showcase exceptional leadership abilities, with a proven track record in management and supervision.
Excellent verbal and written communication skills are essential for effectively guiding and motivating the team.
A deep understanding of customer service procedures and principles is crucial, alongside exceptional organizational skills and attention to detail.
The ability to tactfully resolve customer complaints while upholding a professional demeanor is key. Candidates should exhibit proficiency in coaching and mentoring team members, as well as a high level of proficiency in Microsoft Office Suite or related software.
While a Bachelor's degree is preferred, a minimum of three years of customer service experience is required, with previous supervisory experience being advantageous.
Our team needs you!
If you think this job is a fit for what you are looking for, great! We're excited to meet you!
Last updated : 2024-05-04
Job Summary
Full Time
$64k-84k (estimate)
05/05/2024
05/30/2024
jetpackshipping.com
Akron, OH
Related Companies
The job skills required for Customer service supervisor include Customer Service, Problem Solving, Leadership, Microsoft Office, Written Communication, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service supervisor positions, which can be used as a reference in future career path planning. As a Customer service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service supervisor. You can explore the career advancement for a Customer service supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Supervisor job description and responsibilities
Guide and direct customer service team towards achieving operational goals.
04/06/2022: New Haven, CT
Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
03/09/2022: Savannah, GA
Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
03/22/2022: Lafayette, LA
Perform annual reviews, appraisals and performance management reviews for the customer service staff.
04/02/2022: Racine, WI
Monitor business and process metrics to measure and manage customer service effectiveness.
05/09/2022: Augusta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Supervisor jobs
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/28/2022: Durham, NC
The culture must be one of really honestly respecting and valuing staff and customers.
03/01/2022: Newark, NJ
Listen attentively and actively and they must take ownership and responsibility.
03/23/2022: Shreveport, LA
They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.
04/30/2022: New Brunswick, NJ
Good customer service should be offered with politeness, respect and understanding.
02/11/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Customer Service Supervisor.
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