Are you a

dedicated leader with a passion for creating extraordinary guest experiences? Jersey

Mike’s, a dynamic and rapidly growing quick-service restaurant chain, is

seeking a motivated individual to join our team as an Assistant General Manager.

In this pivotal role, you will play a crucial part in shaping our commitment to

unparalleled guest experiences while leading and mentoring a dedicated crew.

Responsibilities :

The Assistant General

Manager works productively and supervises restaurant employees to ensure they

perform their jobs responsibilities, so the restaurant achieves customer

satisfaction and profitability during their shift.

The Assistant General

Manager receives direction and training from the Restaurant Manager and

Co-Manager. The Assistant General Manager is responsible for supervising other

employees and provides adult supervision to employees under the age of 18 years

old. During each shift, the Assistant General Manager motivates, directs and

coaches employees to work proficiently at their assigned stations and then

follows-up to ensure tasks are completed in a timely manner according to Jersey

Mike’s procedures.

The Assistant General

Manager utilizes all cost-control tools and processes ensuring the goals of

food, paper, and labor are achieved during their shift. They ensure each shift

is prepared to meet the needs of their customers and work diligently to ensure

each customer is satisfied with the service and products they receive.

As the

Assistant General Manager at Jersey Mike’s, you will spearhead the delivery of

exceptional dining moments for our guests. Your responsibilities will encompass

a wide range of duties, all geared towards elevating the guest experience :

Exemplifying

superior customer service by greeting and interacting with guests in a warm and

genuine manner.

Overseeing

the efficient and consistent preparation and baking of our renowned subs to

perfection.

Ensuring the

highest standards of cleanliness and hygiene are maintained across the

restaurant.

Skillfully

managing cash handling procedures and transaction accuracy at the register.

Coordinating

and supervising crew members to guarantee smooth operations and outstanding

service.

Assisting

with employee training and development to foster a skilled and motivated team.

Collaborating with the management team to implement strategies for achieving

sales goals and operational excellence.

Addressing

guest inquiries, concerns, and feedback promptly and professionally.

Qualifications : To excel in this

To excel in this

role and fulfill our mission of delivering unparalleled guest experiences, the

following qualifications are essential :

Proven

leadership skills with a focus on team building and mentorship.

Exceptional

interpersonal and communication abilities to engage both guests and crew.

Thriving in

a dynamic, fast-paced environment and adapting to changing circumstances.

Punctual and

Proficiency

in cash handling and basic math skills for precise transactions.

Dedication

to upholding the highest standards of cleanliness, hygiene, and food safety.

Benefits : Joining Jersey

Joining Jersey

Mike’s as an Assistant General Manager offers a range of benefits designed to

empower your leadership journey :

Comprehensive training tailored to your role and ongoing development

opportunities.

Competitive

compensation and advancement potential within our expanding organization.

Employee

discounts on our delectable subs and other menu offerings.

Embrace a

collaborative and supportive team environment.

Make a

meaningful impact on guest satisfaction and restaurant success.

How to

Apply : If you are a

If you are a

dedicated leader with a strong commitment to delivering unparalleled guest

experiences, we invite you to take the next step in your career. Jersey Mike’s is

an equal opportunity employer. We look forward to reviewing your application.

At Jersey

Mike’s, we believe in the power of exceptional leadership to shape

unforgettable moments for our guests. Join us in driving our commitment to

excellence and fostering a thriving team environment.

Note : The

duties and responsibilities described are not a comprehensive list and

additional tasks may be assigned from time to time or the scope of the job may

change as necessitated by business demands so please discuss the job

responsibilities with the Owner and / or his / her designee. He / She / They will

review the essential job functions, which are normally defined as the

fundamental activities conducted on a daily or regular basis that will affect

the success of the restaurant.*

Last updated : 2024-04-28