3 Call center representative Jobs in Weatherford, TX
Jerry Durant Auto Group is Hiring a Call center representative Near Weatherford, TX
Jerry Durant Auto Group in Weatherford, TX, also serving Abilene, TX and Fort Worth, TX is proud to be an automotive leader in our area.
Since opening our doors, Jerry Durant Auto Group has kept a firm commitment to our customers. Customer satisfaction is our highest priority, and our staff is fully committed to achieving this goal in every aspect of our business.
Call Center Service Representative
Our company has an outstanding opportunity for a results-focused, highly driven and experienced Call Center Service Representative.
The Call Center Service Representative will utilize superb communication skills and professionalism to perform follow-up calls and receive inbound service calls for dealership clients.
Job Responsibilities
- Receives inbound client calls for service related issues
- Facilitates specific appointments for the service advisors
- Dispatches Roadside Assistance / Tow Service
- Performs outbound service campaign calls
- Follows detailed scripts for inbound / outbound calling
- Confirms all scheduled appointments Follows up on 100% of no show client appointments
- Maintains defined service levels
- Attends weekly department meetings
EDUCATION and / or EXPERIENCE
High School Diploma or GED; or one to two years related experience and / or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)
Operator's Driver's License (must be insurable), Sales License where required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms.
The employee has frequent computer use. The employee is occasionally required to use hands to finger, handle, or feel and stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Please fill out the application attached to explore this career opportunity!
Last updated : 2024-05-23
Job Summary
Full Time
Consumer Services
$39k-51k (estimate)
05/25/2024
08/22/2024
jerrystexas.com
HUDSON OAKS, TX
50 - 100
1970
$10M - $50M
Consumer Services
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About Jerry Durant Auto Group
Come Out Our Way and Trade Your Way! More than 40 years ago, Jerry Durant used this simple phrase as the foundation for his business. Of course, when Jerry coined the phrase - and the idea - there wasn't much out "our way" besides some run-down homes on a barren stretch of interstate. Today, thanks in large part to Jerrys real estate investments and his service on school board, education, and economic councils, this community has transformed into a thriving commercial and residential area. From one acre to forty four; from one brand to eight; twenty-five employees to more than 350; a few hundr...ed sales per year to more than 9,000; from on the lot to on-line. . . that's change, and we embrace it. But some things will never change, like our foundation. No matter how much we grow or how different our showrooms look, we will always be somewhere in between where you are, where you want to go and we would love to help you get there. Jerry Durant Auto Group is home to Chevrolet, Cadillac, Buick, GMC, Toyota, Scion, Hyundai, and GM Certified Pre-Owned vehicles. Jerry Durant Cadillac 3130 Fort Worth Highway Weatherford, TX 76087 (817) 597-1280 Jerry's Buick GMC 3100 Fort Worth Highway Weatherford, TX 76087 (817) 458-4018 Jerry's Chevrolet 3118 Fort Worth Highway Weatherford, TX 76087 (817) 458-4103 Jerry's Hyundai 3403 Fort Worth Highway Weatherford, TX 76087 (817) 596-5000 GM Fleet and Commercial (800) 589-8729 3110 Fort Worth Highway Weatherford, TX 76087 Jerry's GM Pre Owned (800) 471-9751 3511 Fort Worth Hwy Hudson Oaks, Tx 76087 Durant Toyota - Scion 3131 Fort Worth Highway Weatherford, TX 76086 (817) 597-5000 Jerry Durant Toyota 5100 Highway 377 East Granbury, TX 76049 (817) 279-6800
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The job skills required for Call center representative include Call Center, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
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Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Step 3: View the best colleges and universities for Call Center Representative.
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