Mixlab, the fast-growing veterinary compounding pharmacy, is hiring a Call Center Pharmacy Technician for our pharmacy located in Weatherford, TX. We are looking for a Technician who is obsessed with details and is driven by an ability to #makeithappen for our customers and their furry (and scaly!) friends no matter what. You will be an integral part in helping us to ensure our TX operations run smoothly, and to make Mixlab a 100% dependable resource for our customers and veterinarians alike.

We are seeking a part-time applicants to work hybrid or remote. You must be a licensed Pharmacy Technician with the Texas Board of Pharmacy.

About the Role:

• Manage inbound and outbound calls while providing quality customer service and using effective communication
• Answer 40-50 per 6 hour shift
• Process new and refill prescription orders
• Fax and/or call veterinarians for refill requests
• Check voicemail and return customer calls
• Collaborate with pharmacists and other colleagues to ensure effective and efficient customer service
• Inform patients of tracking status on their orders
• Check and verify invoices/charges
• Scan and file orders in appropriate folders
• Read and understand prescription orders
• Navigate multiple internal computer systems

• You must be a certified Pharmacy Technician registered with the Texas Board of Pharmacy
• You have experience working in a data processing, fulfillment, or retail role. Veterinary experience a plus.
• You have a customer-focused (and in our case, a pet-focused!) mindset
• You thrive in a fast-paced work environment
• You are able to remain in a stationary position (sitting/standing) for prolonged periods of time
• You are able to move boxes holding medications weighing up to 25lbs
• You have excellent communication skills - both written and verbal - and are a collaborative, team-player
• You have an all-hands-on-deck attitude with an ability to remain calm and excel under pressure
• You have the ability to learn and adapt to new processes and procedures
• You constantly strive to “wow” clients and patients
• You have a strong sense of ownership and accountability
• You are scrappy and resourceful
• You’re not afraid of wearing multiple hats - you pitch in to help the team when necessary
• You have flexibility to work nights, weekends, and holidays
• MUST LOVE PETS!

• 100% employer-paid health, dental and vision insurance for our employees, effective on the first of the month following your start date
• Paid time off for vacation, holidays and sick time, with the ability to accrue more vacation time with increased tenure
• Competitive starting wages with the opportunity for rapid career growth, promotion, and wage increases
• Company Stock Options
• Pre-tax commuter benefits, dependent care, HSA and FSA
• Employer-paid short and long-term disability leave, parental leave, and life insurance
• 401k with $300/year match
• Referral bonus payouts of up to $1,000 for a successful referral
• Human and pet wellness benefits, including $650/year allowance for routine pet care through Wagmo
• Discounts on many items through Perkspot
• And more!

Mixlab launched in the fall of 2017 to make the pet pharmacy experience delightful for veterinarians and pet parents. In just a few years, we’ve established trusted partnerships (and friendships!) with veterinarians and pet parents across the country. We focus on quality and delivering the best customer experience - check out our Instagram and 5 star reviews across Google, Yelp, and Facebook! We are rapidly growing the team so that we can give all pets the personalized care they deserve.