Jefferson Solutions, the government consulting company of Jefferson Consulting Group, a well-respected, minority, woman-owned small business in Washington, D.C. seeks a highly qualified individual to serve as Acquisition Systems Administrator for Department of Transportation, Federal Railroad Administration.

The position requires providing all appropriate system administration support to administer, troubleshoot, and maintain the contracting writing system and acquisition automation tools, including, for example, the following:

Generate, maintain, establish, and deliver PRISM training for new and existing users:

• Track buyers and non-buyers PRISM licenses

• Assign buyers, owners, and update users on routing lists & templates

• Complete out UAR forms for PRISM users provide Tier Support to FRA PRISM users to resolve issues prior to escalation to DP2 ESC-PRISM Help Desk

• Participate in PRISM functional testing

• Participate in weekly PRISM Help Desk check-in and other meetings, discussions, working groups, etc.

• Develop and deliver "New-Hire" PRISM training for FRA personnel newly hired,

• changing roles or needing a refresher

• Develop and deliver semi-Annual PRISM Training for Program Partner and Stakeholders

• Develop and deliver PRISM Training to RAD-30 staff on as needed subjects and processes

• Develop and deliver PRISM Training to ALL FRA Requisitioners

Coordinate with ESC PRISM Help Desk staff:

• Submit help desk tickets to PRISM Help Desk

• Submit User Access Request (UAR) forms for new users, new vendors, changed

• roles, reactivations, password problems, etc.

Provide System and Tool Oversight:

• Develop customized reports to fulfill data inquiries as requested. Reports will be generated on an as needed basis utilizing data extracted from PRISM and DELPHI. The reports must be formatted as requested by the government.

• Develop and distribute recurring reports to designated FRA personnel as requested

• Utilize Policy Action Tracker to respond to and update assigned tasks

• Provide required data for Purchase Requisition (PR) Tracker Tool on weekly basis

• Proactively responds with follow-up to all requests for assistance and help desk tickets

• Resolve issue prior to escalation

• Submit Help Desk tickets

Required:

• Bachelors degree

• 3 year's experience

• Experience administering PRISM

• Exceptional customer service, problem solving, and critical thinking skills

• Experience with full Microsoft O365 Suite to include Excel, PowerPoint, Word, Forms, Lists, etc.

• Experience with process automation tools such as the Microsoft Power Platform, preferred