Description

Join our Team at the Grand Opening of the New Adobe Clubhouse at the Arizona Biltmore Golf Club!

We are gearing up for our grand opening (with training starting the second week of April and an estimated opening date in early May) and looking for enthusiastic and service-oriented individuals to join our team. Located in Central Phoenix, the Adobe Clubhouse at the Arizona Biltmore Golf Club will offer breakfast, lunch, and dinner in a welcoming golf club atmosphere. We want our members and guests to receive an unforgettable dining experience. In addition to our Restaurant and Market, we will be hosting a variety of banquets and events in creating memorable experiences.

Job Summary

Under general supervision, the Assistant Clubhouse Manager will partner with the Director of Clubhouse Operations and the Clubhouse Manager in overseeing all aspects of the clubhouse dining operations, ensuring exceptional service and quality experiences for members and guests. This is a hands-on position.

JDM Golf Teammates will role model the core values and behaviors by:

• Cultivating a positive work environment.
• Being efficient with time at work.
• Communicating effectively with management, co-workers, and guests.
• Being flexible.
• Maintaining integrity in all conversations and actions.
• Consistently reporting to work on time prepared to perform duties of position.
• Following internal procedures and external regulations; and reporting issues to management.

Duties and Responsibilities

The duties and responsibilities listed below are essential to the employee’s position.

Operational:

• Assists the Clubhouse Manager in planning, organizing, and supervising all food and beverage operations within the Adobe Clubhouse.
• Coordinates with Heart of the House staff to ensure food preparation and timely delivery of meals.
• Supervise front-of-house staff including servers, bussers, food runners, bartenders, greeters, and beverage cart attendances providing guidance, training, and support as needed. Seek consultation from management and human resources, as necessary.
• Ensure adherence to food and safety sanitations standards.
• May be assigned to inventory management, including ordering, receiving, and controlling food and beverage supplies for one or more areas.
• Receives and handles complaints concerning food, beverages, or service. Reports issues to management.
• Assures that all side work is accomplished and all cleaning of equipment and areas are completed according to schedule.
• Cross-trains in all front of house positions.
• May assist in implementing menus, promotions, and special events to enhance the dining experience.

Other:

• Participates in meetings, taste tests, and training.
• Conform with all safety standards and use of all appropriate safety equipment.
• Follow good personal hygiene guidelines.
• Performs other duties, as assigned.

Qualifications

Education and Experience Required

• High school diploma or general education degree (GED).
• Minimum 2 year's relevant restaurant assistant management working experience including supervision of front of house staff

Skills and Abilities

• Able to be flexible when taking on tasks, prioritizing as necessary, and in handling situations
• Dedicated to meeting the expectations and requirements of the members and guests
• Able to learn quickly when faced with new problems and challenges
• Is easy to approach; enjoys interacting with co-workers, and guests/members as required
• Ability to multi-task
• High quality service standards
• Remains calm under pressure
• Skilled at active listening, retaining knowledge and acting upon it
• Open to change
• Enjoys working hard; is action oriented and full of energy
• Strong leadership skills.

Computer Skills

Required:

• Ability to use POS system
• Ability to use employee self-service on company’s human resources/payroll database

Certificates, Licenses, Registrations

Required: Position may utilize golf carts; thus, must have a valid driver’s license.

Unexpired Arizona food certifications. Must be at least 19 years of age.

Must have a Manager Level Food Certification

Must have a Title 4 AZ Liquor Certification

Other

Regular attendance is required. Additional hours including weekends may be required on a regular basis to fulfill duties of position. Seeks approval before overtime is incurred. At times, an individual must be able to work in a fast-paced environment with the ability to manage and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee regularly is required to stand, walk, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The Employee frequently lifts and/or moves between twenty-five (25) and fifty (50) pounds. Specific vision abilities required by this job include close vision, ability to adjust focus, and manual dexterity in combination with eye/hand coordination. Auditory abilities required by this job include the ability to accurately hear information conveyed to guests and members and the ability to work effectively in areas with ambient noise. The work environment is subject to interruptions, varying and unpredictable situations and time pressures related to multiple tasks. There is extensive repetitive motion in using hands/wrists.

Work Environment

This position primarily works both indoors and outdoors. At times, extreme temperatures may be part of the environment.

Work requires exposure to temperatures sufficiently high to cause bodily discomfort. The noise level is usually moderate.

Schedules vary and may include weekends, holidays, etc. as determined by business needs.

OSHA Category

Category I: Position engages in activities that with a high risk of coming into direct contact with blood and body fluids for which specific precautions must be taken. This position has been identified as Category I as it is most likely to attend to kitchen burns, accidents, or injuries.

We Offer

PT Benefits: $100 New Hire Bonus after 90 days, Flexible Scheduling, Direct Deposit, Free Parking, Paid Sick Leave, Free Golf, Golf Shop Discounts. Waiting periods may apply.

FT Benefits: $250 New Hire Bonus after 90 days, Health Insurance, Direct Deposit, Free Parking, Vacation, Holidays, Paid Sick Leave, 401K including match, Free Golf, Golf Shop Discounts. Waiting periods may apply.

How to Apply: If you are ready to be a part of something special, come join our team. Please complete the online application for our management team to review what sets you apart from others. If you receive a conditional offer, we do conduct a background check. EOE.