JCS Solutions LLC has a need for a Program Manager to join our growing team supporting the Defense Information Systems Agency (DISA) Enterprise Managed Print Services (EMPS) project within the National Capital Region (NCR), primarily the Pentagon, Mark Center, and Springfield, VA. This position offers an excellent opportunity to be part of a high-performing team responsible for supporting a high-velocity collaborative environment, along with tremendous growth potential. The EPMS program provides seamless cost-effective operational support for specific enterprise managed print services capability. If you are interested in a challenge and a great working environment, apply today!
Position Requirements:

• Manage the project teams Enterprise Managed Print Services (EMPS) Support to all facets of installation, operation, device upgrades (i.e., hard drive changes for Secret Internet Protocol Router Network [SIPRNet] to Non-classified Internet Protocol Router Network [NIPRNet] transition), software/firmware replacement and upgrades, decommissioning, logistics, monitoring, management, and restoral of devices.
• Oversees resource allocation and management of equipment deployment, resource allocation extends beyond personnel and budget to encompass hardware, software licenses, network bandwidth, and physical space.
• Allocate resources (staffing, facilities, and equipment) to multiple simultaneous requirements.
• Ensures the most effective use of resources to support the deployment process while optimizing efficiency and minimizing waste.
• Ensures compliance and regulatory requirements are met regarding general contractual obligations, equipment deployment to DoD and industry standards, particularly regarding data security and privacy.
• Ensures compliance with DoD governance and coordinates with relevant stakeholders, such as legal and compliance teams.
• Oversees the creation of comprehensive documentation and establishment of processes for ongoing maintenance and updates.
• Ensures regular reporting on project progress, issues, and milestones is essential to keep stakeholders informed and facilitate decision-making.
• Develop standard operating procedures (SOPs), coordinate staff access, develop concept of operations (CONOPS), clearances for contractor-furnished vehicles (for deliveries of parts, consumables, print device moves), etc.
• Provide direction and mentoring to project team members; set the appropriate goals and objectives.
• Provide analysis of operational objectives and draft plans to meet objectives • Meet customer needs through exceptional customer service and effective solutions that are consistent, flexible, and timely.
• Provide customers with consistent, high-quality service for improved reliability through the proactive identification and resolution of potential problems.
• Establish and maintain a scalable and flexible project capability that quickly and effectively adapts to the dynamic government environment without disrupting the customer.
• Deliver effective management and support capabilities by using a Systems Engineering discipline, innovative approaches, and exceptional problem-solving skills to identify, troubleshoot and resolve customer challenges.
• Improve the formality and optimization of the government’s processes in order to better manage quality, risk and the knowledge base.
• Reduce operational complexity within the client environment and eliminate barriers that impede information sharing to improve support for Government’s cross-organizational, segmented and geographically diverse customer base.
• Oversee the management of customer printers (Government Furnished Equipment [GFE]) not purchased by the Contractor in accordance with this contract.

Qualifications:

• Experience in Enterprise IT systems and understanding how the deployment of IT equipment fits into the broader IT infrastructure of the organization.
• Possess a unique blend of technical expertise, project management skills, and domain knowledge to navigate the complexities of IT deployment projects effectively.
• Bachelor’s degree is required. A master’s degree is highly desired.
• Four (4) years of program management experience of similar scope, type, and complexity with at least one (1) of the four (4) years with the DoD may be substituted for a Graduate degree
• A Project Management Professional (PMP) certification is highly desired.
• Five (5) of demonstrated experience in conducting requirements analysis, resource allocation, project costing, deliverable tracking, schedule and financial data monitoring, and report
• One (1) year experience in Enterprise IT systems and projects
• Position requires active Top Secret/SCI clearance. 

Desired Requirements:

• Mastery of Microsoft tools and applications
• Working knowledge of DISA and/or DoD is a plus.

 

About JCS Solutions LLC:

JCS Solutions LLC is an IT Government Contracting company dedicated to providing the highest quality of services and solutions. Our employees enjoy a work culture that promotes innovation, and we've been certified as a Great Place to Work four years in a row!

JCS Solutions LLC benefits include 401k retirement plans, paid time off, health insurance, dental insurance, vision insurance, life insurance, long term disability, short term disability, and opportunities for professional development.

It is JCS’s policy to promote equal employment opportunities. All qualified applicants will receive consideration for employment without regard to sex, race, color, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

All successful candidates must be COVID-19 vaccinated.

If you require additional accommodation, please contact us at HR@jcssolutions.com or (703) 972-9115.

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