Description

• Manage a portfolio of 250 business accounts
• Contact customers via phone and email
• Maintain superior customer service to both internal and external customers
• Minimize delinquent receivables while maintaining proper credit limit exposure
• Proactively ensure invoices have been sent successfully and that the customer has scheduled timely payment
• Perform routine and documented follow up
• Identify root cause analysis on delinquent accounts and implement plan to collect past due funds
• Identify changes in payment and communication trends with customers which may indicate increased risk, and advise sales and credit management teams as needed
• Meet with various levels of internal team members in financial and sales management roles to discuss accounts
• Other duties as assigned

• Related Customer Service experience
• Proficiency in Microsoft Excel and Word
• Experience with SAP preferred
• Excellent written and verbal communication skills
• Ability to work in a fast paced, team based environment
• Ability to apply good judgment and professional integrity in decision making
• Successfully pass post-offer, pre-employment background and drug testing

• Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;
• Paid Time Off: sick leave, vacation, and 6 company observed holidays;
• 401(k): company match begins after the first year of service and follows the company vesting schedule;
• Base salary range of $19-$20/hr