19 IT Support Engineer (MAC,PC & SAAS Based) Jobs in Washington, DC
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Javen Technologies is Hiring an IT Support Engineer (MAC,PC & SAAS Based) Near Washington, DC
Job Details
Hi.! Greetings from Javen Technologies Inc.,
Title: Workforce Technology Engineer (Federal) / IT Support Engineer Location: Washington, D.C. (Hybrid) Duration: Long Term Direct Client
Position Description This IT Support Engineer will provide frictionless support, share best practices and be a trusted advocate for our internal customers. A successful IT Support Engineer must have a strong understanding of common internet and SaaS applications (browsers, Slack, Google Workspace, Office, Okta), hardware (Apple/Windows), mobile phones and devices, networks, virtual desktops and operating systems. The ideal candidate will also have great attention to detail and will be comfortable working in a fast-paced environment. Quick issue resolution and regular proactive maintenance are key to keeping the organization running. Our goal is to empower our employees for success while ensuring the utmost security for our data. Join us on Okta s mission to become the world s most secure company.
"Minimum REQUIRED Knowledge, Skills, and Abilities: Must live in the U.S. and be a U.S Citizen. 5 years experience with Mac and PC technical support. 5 years experience working in a heavily SaaS based environment with responsibility managing user/role-based access to systems. 3 years supporting VDI solutions (VMware, AWS). Experience with Zoom and Zoom Room support. Flexible for early morning coverage and some late evening support.
Experience with high priority escalations and high-pressure situations.
Strong ability to multi-task and successfully coordinate multiple projects simultaneously; ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
Excellent communication skills and customer service attitude.
Self-starter with initiative and a high 'figure it out' factor.
Proven desire to take ownership of tasks and projects and follow through to completion.
Willingness and ability to work onsite from the Okta DC office in a hybrid manner.
Kind Regards, Sunil Vargans | sunil at javentechnologies dot com
Job Summary
Full Time
IT Outsourcing & Consulting
$98k-122k (estimate)
05/12/2024
05/14/2024
JavenTechnologies.com
BLOOMINGTON, MN
50 - 100
2003
Private
VENKATESHWARLU KOTA
$10M - $50M
IT Outsourcing & Consulting
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About Javen Technologies
Javen Technologies is a provider of software development and staffing services for enterprises.
The job skills required for IT Support Engineer (MAC,PC & SAAS Based) include Customer Service, IT Support, Communication Skills, Initiative, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Engineer (MAC,PC & SAAS Based). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Engineer (MAC,PC & SAAS Based). Select any job title you are interested in and start to search job requirements.
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