Administrative Assistant I/II/III

$15.76 - $17.98 / hour DOQ Part-Time County Benefits. Part Time Position Available (24 hours per week)

James City County’s Colonial Community Corrections Agency seeks an individual to perform responsible administrative work including answering phones, providing customer service, and assisting with daily operations of Colonial Community Corrections. There are three levels of Administrative Assistant distinguished by the level of work performed and the qualifications of the employee.

Administrative Assistant I - $15.76 / hour or higher DOQ
Administrative Assistant II - $16.83 / hour or higher DOQ
Administrative Assistant III - $17.98 / hour or higher DOQ

Responsibilities:

• Provides customer service to the public and staff in person and over the telephone.
• Answers and transfers phone calls, screening when necessary.
• Schedules intake appointments for pretrial defendants and probationers.
• Keeps inventory of office supplies.
• Prepares new client case files; and organizes legal and other documents.
• Maintains, organizes, and updates records in database; and ensures accuracy and consistency of data.
• Assist with outgoing mail as necessary; sort and distribute incoming mail and fax; and complete fax transmittals.

Requirements:

• Any combination of education and experience equivalent to a high school diploma or equivalent; some experience in responsible general office or public service work including customer service.
• Must possess reliable transportation to work site(s).
• Must possess, or be able to obtain within 6 months of employment, Virginia Criminal Information Network Certification (VCIN).
• Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; data entry, computer operations and automated recordkeeping; standard office practices and procedures.
• Skill in operating general office equipment and use of computer software including Microsoft Office Suite.
• Ability to maintain moderately complex records and ensure their confidentiality; follow verbal and written instructions; work under pressure and meet deadlines; address problems and complaints and deal with difficult clients effectively; understand and interpret policies and procedures.

Accepting applications until 04/26/2024. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.

Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov

Job Type: Part-time

Pay: From $15.76 per hour

Expected hours: 24 per week

Ability to Relocate:

• Williamsburg, VA 23185: Relocate before starting work (Required)

Work Location: In person