Description

It is the responsibility of the Receptionist to provide professional, courteous, and effective customer service. This individual answers and routes calls, greets customers and assists the management team as needed. This position is full time, need flexibility to work within 5 days Monday through Saturday 8:30am -5:00pm. 

ESSENTIAL FUNCTIONS AND DUTIES

• Answer all incoming phone calls according to company policies and in a friendly, prompt and professional manner.

• Transfer phone calls to appropriate parties promptly and accurately.

• Take phone messages when needed and ensure they are received by the appropriate person.

• Greet and assist all customers in a prompt, friendly and professional manner.

• Perform various clerical tasks as assigned by sales management.

• Creates logins for all new employees and trouble shoot login issues with current employees.

• Assists with maintaining employee files and ensures compliance with all required state and federal agencies.

• Constructively communicate with other dealership personnel as required to satisfy customer needs.

•Responsible for sorting and preparing documents for imaging, correctly scanning, inspecting and accurately indexing those images.

•Quality Control to ensure all images are readable, oriented properly, and that all images in each batch have been scanned correctly and legibly.

• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

• Maintain personal grooming, hygiene, and uniform standards according to departmental policies.

• Arrive at work, take breaks, and depart work at the times designated by management.

•Confidentiality with all client and organization information to ensure it is protected.

• Attend meetings and trainings as scheduled.

• Ensure that work areas and customer waiting areas are kept clean

• Other duties as assigned

Requirements

MINIMUM HIRING REQUIREMENTS

• High school graduate or equivalent.

• 18 years or older

• Possess an acceptable driving record and valid driver’s license in state of residence

• A criminal history background check will be conducted prior to beginning employment

• Clear pre-employment drug screen