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Client Development Coordinator

FLSA: Non-Exempt

Department: Marketing / Business Development

Reports To: Client Development Managers for supported practices

POSITION SUMMARY

Supports the Client Development Managers and the Business Development team in activities involving business development, communications, and nominations.

KEY PRIORITIES IN THE ROLE

Business Development

• Client-focused projects, including research and client visit tracking and compilation of feedback
• Attorney and practice group business planning and goal-setting
• Marketing and pitch content production and follow-up, including production of pitch and proposal content
• Compilation and interpretation of client-focused data
• Support for client development managers in coordinating and following up on meetings, taking, organizing and circulating meeting notes, creating and implementing project plans, and conducting research; lead more junior team members through implementation of client-focused projects
• Assistance with local events

Communications

• Website, social media, firm newsletter, and other internal and external content creation and distribution
• Development of attorney bios and new hire announcements

Nominations, Awards, & Rankings

• Directory and award submission compilation, tracking, and follow-up

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

WHAT YOU BRING TO THE JOB

• BA/BS, preferably in marketing or other business field, journalism, or public relations
• 3 years of prior marketing experience; legal marketing experience is a plus
• Exceptional written and oral communications skills with adaptability to produce work in the firm’s brand style and voice
• Technological proficiency
  • Advanced Word, PowerPoint, Excel, and Outlook proficiency
  • CMS experience (WordPress) is a plus
  • Marketing automation software (HubSpot preferred) experience is a plus
  • Basic HTML coding experience is a plus
• Great organizational skills and ability to manage multiple concurrent projects
  • Detail oriented
  • Able to work independently (but as a team player), willing to pitch in and help as needed
  • Able to produce marketing collateral quickly, including ability to meet same-day deadlines as needed
  • Prior experience with a project management system (Monday.com, Trello, Basecamp, Asana) is a plus
• Strong interpersonal skills and the ability to work effectively with attorneys and staff at all levels and in all departments.
  • Comfortable interacting with a variety of personalities
  • Client-service-oriented attitude and disposition
• Flexibility; work occasionally requires more than 37.5 hours per week to perform the essential duties of the position
• This position is primarily an in-office position with one day of remote work permitted per week upon successful completion of a probationary period