Jackson Hole Mountain Resort

JOB DESCRIPTION

Position Title: Banquet Sales Manager 

Reports To: On Mountain F&B Operations GM

Department:  Food & Beverage

Classification: Full Time Year Round

FLSA Status: Exempt

GENERAL PURPOSE:

Assist in the food and beverage planning and execution for all banquet events by creating banquet event order (BEO) to ensure detailed and feasible event details are in place for high-end execution of small and large-scale on-site events at the resort. 

ESSENTIAL FUNCTIONS:

• Perform walk-throughs with guest through different outlets for events.
• Execute tastings with assistance from the Banquet Event Manager
• Creates BEOs in event management software and is timely in updating menu, pricing, and guest count numbers to BEOs daily.
• Understanding all menus pricing and additional fees and helping reach the financial goals of the banquet team.
• Works in tandem with banquet culinary leadership team to provide superior guest service in all facets of banquet operations including buffet, plated, reception, and other function styles. 
• Responsible for accurate billing of events.
• Acts as the communication handover from the sales team who contracts the event.
• Works to finalize on-site planning for handoff to the Banquet Event Manager. 
• Plans and leads weekly BEO meetings with review of BEO distribution always 2 weeks in advance.
• Assist Banquet Event Manager with execution of events when necessary.

OTHER FUNCTIONS:

• Responsible for effective communication and enforcement of all JHMR guidelines, policies, and communications.
• Leads by example to mentor, coach and counsel, and develop associates.
• Reports areas of service and efficiency opportunities to On Mountain Operations GM 
• May be asked to assist in other food and beverage outlets during slow periods. 

-- Employees are held accountable for all duties of this job—

COMPTENCIES:

KNOWLEDGE, SKILLS, AND ABILITY:

• Excellent customer service abilities.
• Strong leadership and management skills with ability to motivate staff.
• Excellent verbal and written communication skills.
• Ability to make decision under pressure. 
• Proficient in Microsoft Office Suite.
• Organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask in a high-stress environment.
• Ability to maintain budgets and manage inventory.
• Strong understanding of BEO creation.
• Strong understanding of fine dining service standards. 
• Thorough understanding of company policies and practices.

SUPERVISORY DUTIES:

• Direct Reports: none

POSITION TYPE AND EXPECTED HOURS OF WORK:

• Must be available to work early mornings, evenings, weekends, and holidays.
• Schedules and hours may fluctuate depending on business need and season.

WORK ENVIRONMENT:

• Work is performed in a predominantly indoor environment (70%). Some outdoor settings may be required with exposure to extreme weather conditions and temperatures (30%). Access to work setting is via a gondola.

PHYSICAL DEMANDS:

• Ability to stand on feet for extended periods of time.
• Prolonged periods of sitting at a desk and working on a computer.
• Heavy lifting required up to a minimum of 50 lbs. 
• Ability to reach, crouch, bend, push, pull, and grasp to stock and set restaurant, make food and beverage product, and operate POS. 
• Hearing and ability to receive detailed information through oral communication at a normal speaking level in a crowded, loud restaurant environment.

REQUIRED EDUCATION AND EXPERIENCE:

• High school diploma or GED
• Minimum two years of progressive management experience in food and beverage, with a minimum of one year as a banquet manager or catering sales manager.
• Minimum five years previous experience in the restaurant industry in a resort setting. 

PREFERRED EDUCATION AND EXPERIENCE:

• Minimum two years as a banquet manager overseeing large scale events in a resort setting.
• Previous experience in a ski resort.
• Large scale wedding and corporate event experience.

ADDITIONAL ELIGIBLITY QUALIFICATIONS:

• TIPS certification

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

EEO STATEMENT

Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.