Ivor Andrew, a B2B marketing agency in Wheaton, is hiring a full-time Marketing Account Manager. Here’s the rundown:

You love being the conduit between clients and creative —and you have a track record that proves your passion. You believe in the power of collaboration. You’re eager to take initiative and get the best possible work from our creative superstars, manage budgets and keep your own set of clients happy. Sound like you? Sweet. Let’s talk.

Your primary responsibilities will include:

• Client liaison
• Project management
• Client health and retention
• Accounting support

Our ideal Marketing Account Manager candidate will possess:

• At least two years of experience in a client-facing role at a marketing agency OR similar experience managing an in-house marketing team
• Has high emotional intelligence to show empathy, strong listening and understanding in interactions with clients and internal team members
• Has a growth mindset looking to have an impact on the overall success of the agency
• Familiarity with common project management software like Asana, Monday.com, Basecamp, Trello, etc.
• Knowledge of how to lead successful meetings
• Fanatical attention to detail
• Excellent team player and communication skills
• A background in B2B marketing is a plus

What your role looks like:

• Manage multiple clients and projects simultaneously and independently from creation to completion including team timelines, project tasks and budgets
• Actively identify opportunities to help the agency achieve clients' business objectives
• Demonstrate initiative to proactively manage projects, clients and resources
• Nurture professional relationships, with clients and the agency team
• Maintain working knowledge of clients and their target audiences
• Collaborate with other team members in prioritizing client projects and forecasting workloads
• Define project goals and communicate client needs to the team via exceptional creative briefs
• Effectively present, communicate, sell and promote agency work to clients
• Lead weekly status calls with clients to set expectations and responsibilities
• Demonstrate a pervasive knowledge of core agency service offerings and capabilities
• Maintain a deep understanding of how internal estimates map back to SOWs/contracts
• Manage retainer campaign budgets
• Manage out-of-scope requests at project level
• Some travel is possible (approx. 5%)

What Ivor Andrew can offer you:

• Full benefits: medical, dental, vision, retirement plan match
• Professional development opportunities
• Paid holiday, vacation and sick time
• Prioritized life/work balance
• Industry-leading B2B clients
• Flexible hybrid office hours
• Dog-friendly office
• The opportunity to grow and shape the future of the agency

This is a full-time position. Hybrid work is available for the right candidate but must be able to travel to our Wheaton office at least three days per week. Compensation in-line with your skills and experience. No headhunters or agencies, please.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Happy hour
• Health insurance
• Paid time off
• Parental leave

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Wheaton, IL 60187