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Customer Service Coordinator
$36k-45k (estimate)
Full Time 7 Months Ago
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ITS Technology and Logistics, LLC is Hiring a Customer Service Coordinator Near Atlanta, GA

Overview

ConGlobal is hiring a Customer Service Coordinator in Atlanta, GA.

The Customer Service Coordinator's primary role is creating and fostering a strong relationship between ConGlobal and our Customers.

ConGlobal is your go-to expert for multimodal, industrial, terminal operations.

Our roots are planted firmly in the transportation industry. Positioned at the forefront of a rapidly changing global economy, ConGlobal has always been fueled by innovation and adaptation. As we grew our network capabilities, service offerings, and geographical coverage increased, and we emerged with the largest North American footprint in the market.

With operations across the US, Mexico, and Costa Rica, ConGlobal serves as the go-to experts in multi-modal, industrial terminal operations. ConGlobal’s service and product offerings anchor on complimenting specialized industrial equipment operations with advanced, technology-enabled systems and processes and developed a reputation as a pioneer in utilizing technology to drive efficiency, reduce costs, and strengthen customer relationships.

Our application of and access to new smart, connected, and living technologies will provide supply chain resiliency with safety, service, and a platform for growth, unlike other single service providers.

Responsibilities

Customer Service Reresentative

  • Maintains accurate records of customers’ equipment inventory and relevant activities
  • Develops and maintain effective, professional communications with customers
  • Maintains accurate records of all inbound and outbound equipment
  • Inputs repair estimates for Owner of equipment
  • Obtains requisite approvals from Leasers and/or Owners
  • Schedules equipment surveys
  • Adjusts repair estimates per instructions from surveyor/owner/leaser
  • Updates TEC when equipment is repaired
  • Prepares billing paperwork for repaired units daily
  • Responsible for monthly storage and handling billing reports
  • Coordinates scheduling of on-hires with yard supervisor
  • Works with shop supervisor to prioritize equipment repair
  • Updates TEC system with sales equipment repairs and movement

What We offer:

Competitive pay, Benefits include Medical, Vision, Dental, 401K, Career Advancement Opportunities, Paid Training and much more!

Qualifications

Qualifications

  • Must have a high school diploma or equivalent education
  • Should be computer literate familiar with Microsoft software
  • Energetic and customer driven
  • Good organizational skills
  • Effective verbal and written communications
  • Courteous customer communication skills
  • Must have a valid driver’s license
  • Consistently exhibits satisfactorily levels of performance
  • Working Hours must be flexible

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

09/28/2023

EXPIRATION DATE

04/03/2024

Show more

ITS Technology and Logistics, LLC
Full Time
$44k-56k (estimate)
1 Day Ago

The job skills required for Customer Service Coordinator include Customer Service, Products and Services, Billing, Scheduling, Written Communication, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Coordinator job description and responsibilities

Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.

01/06/2022: Las Cruces, NM

The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.

02/22/2022: Amarillo, TX

The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.

02/13/2022: Kingsport, TN

Deliver excellent customer service and lead by example.

01/09/2022: Baton Rouge, LA

Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.

02/25/2022: Harlingen, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Coordinator jobs

A passionate customer service advocate with strong critical thinking skills.

01/23/2022: Rochester, MN

CS coordinator may also provide the clients with product and service knowledge.

12/21/2021: Scranton, PA

The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.

03/15/2022: Akron, OH

The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.

03/02/2022: Albuquerque, NM

As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.

01/08/2022: Cedar Falls, IA

Step 3: View the best colleges and universities for Customer Service Coordinator.

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