INHS

Founded in 1976, INHS is a mission-driven organization dedicated to expanding access to affordable housing opportunities throughout its seven-county service area in the scenic Finger Lakes and Southern Tier in New York. INHS is a nationally recognized private non-profit organization known for its ability to provide high-quality, safe, and sustainable affordable housing to low-to-moderate income households.

INHS offers flexible schedules, competitive pay, great benefits, and professional development opportunities.

ASSISTANT PROPERTY MANAGER – ITHACA PORTFOLIOPURPOSE OF POSITION

This posistion will be managing our properties in Seneca Falls but will also need to commute to our main office in Itaca, NY. The Property Manager is responsible for working with the Senior Property Manager regarding handling all property management for several sites including tenant relations, tenant move ins/outs, income certification, collecting rents and security deposits, collections, overseeing property upkeep, and other administrative duties. This position will be managing our properties in Seneca Falls but will also need to commute to our main office in Itaca.

Salary range: $38,000-$40,000

DUTIES AND RESPONSIBILITIES

• Oversees and maintains an accurate wait list for apartments in accordance with governing regulations;
• Oversee tenant application processing and background checks;
• Make final selection of appropriate tenant for residential units;
• Lease properties according to agency policies, funder requirements, and applicable laws;
• Oversee preparation, review and sign leases and all related rental forms with tenants for move-ins and lease renewals;
• Conduct unit inspection with tenant to determine condition prior to moving in as requested;
• Resolve resident problems, conflicts, and lease violations – documents these activities.
• Perform rent collections; implement follow through with delinquent account procedures, including evictions;
• Work with Sec. 8 programs, Social Services and other service agencies as needed;
• Ensure that property is maintained in a clean, safe, and attractive manner;
• Oversee processing of tenant deposit refunds;
• Oversee rental collection and delinquencies process;
• Assist with handling eviction proceedings including court actions and interactions with attorneys and insurance liability claims as requested;
• Review unit transfer applications to determine eligibility and process as applicable;
• Perform Property Showings.

General Management/Finance

• Work with Senior Property Manager to ensure effective and efficient management of assigned portfolios;
• Cultivate and establish good working relationships with outside vendors and service providers;
• Coordinate with other agencies to develop alternate housing sources for low-income and special needs households;
• Provide information and referrals to community members and housing agencies regarding available housing services;
• Enter Subsidy Payments and follow up regarding discrepancies under direction of Senior Property Manager for all assigned properties.

Rental Applications

• Contact applicants regarding waiting list placement and available vacancies;
• Perform check of applications;
• Prepare initial eligibility determination, notify disqualified applicants;
• Maintains an accurate wait list for apartments in accordance with governing regulations;
• Oversee tenant application process.

General Administration

• Provide information to applicants regarding the rental program;
• Prepare reports re applicants and residents as requested;
• Keep Senior Property Manager apprised of all applicant and resident issues;
• Complete all move-out paperwork;
• Complete Shelter Verifications and Landlord References for new residents;
• Entering subsidy voucher changes for all assigned properties;
• Assist with Special Projects as needed.

Maintenance Management

• Work with Facilities Coordinators to ensure the maintaining of properties;
• Ensure completion of maintenance requests and repairs; handle complex or unusual tenant complaints regarding maintenance/repairs;
• Coordinate and monitor apartment make-ready procedures;
• Participate in Unit Inspections as needed for move-ins, move-outs, transfers, etc., as requested.

INHS Property Management Team

• Serve as a member of Property Management team;

SUPERVISORY
Reports to: Senior Property Manager
Supervises: No one

EDUCATION & EXPERIENCE

High school diploma (or equivalent) and one or more years’ experience with property management preferred.

Good communication and problem-solving skills. Detail oriented and organized. Strong Communication skills. Creativity and initiative to work both independently as well as within a team while able to perform in a busy, changing, multi-tasking work environment. Must be reliable and dependable.

Intermediate proficiency in Windows-based MS Word and MS Excel.

Personal qualities of integrity, credibility, and a commitment to the INHS mission to revitalize neighborhoods and to assist low- to moderate-income people in obtaining quality housing on a long-term basis.

Preferred: Proficiency in affordable housing software such as Yardi or Boston Post. Tax Credit Specialist (TCS) or Certified Occupancy Specialist (COS) certification or similar.

TRAVEL

Travel between the sites will occur occasionally. A valid driver’s license and access to transportation is required.

This description is not to be taken as a limiting document. Other duties may be assigned.

TO APPLY, submit a resume to Human Resources at hr@ithacanhs.org. Interviews with qualified candidates are happening now. For more information about INHS and how to apply, visit https://www.ithacanhs.org/about/employment-opportunities/

INHS provides equal employment opportunities (EEO) to all employees and applicants for employment.

Job Type: Full-time

Pay: $38,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person