Company DescriptionEstablished in 1976 as a partnership between residents, funders, and local government, Ithaca Neighborhood Housing Services (INHS) is a non-profit, community development corporation affiliated with NeighborWorks® America. INHS is dedicated to expanding the housing opportunities for low- and moderate-income residents of Tompkins, Cayuga, Chemung, Cortland, Schuyler, Seneca, and Tioga counties. It seeks to foster communities that embrace diversity, equity and sustainability in ways that produce lasting outcomes.Job DescriptionThe Superintendent is responsible for the overall maintenance and physical operations of the Compass Manufactured Housing Community, owned by INHS, a regional affordable housing organization. They will be responsible for delivering excellent customer service to residents and working closely with INHS Staff to develop organizational tools and strategies for enhancing operations.Salary Range: $35,000-55,000 (including housing stipend, see full posting for details)DUTIES & RESPONSIBILITIESConducting or coordinating all building repairs for community-owned homes including but not limited to:Heating and cooling systemsPlumbingElectricalCarpentrySheetrockConstructionRoofingMasonryPatching and paintingHousehold appliancesMaintenance and upkeep work that includes all physical facilities and lands, including:Mowing and landscaping tasksWater/sewer infrastructure repairsGarbage removalGeneral cleaningA substantial amount of communication and coordinating with municipal authorities, contractors, and tenants is essential to the role as is working with the property manager, Director of Manufactured Housing, and other INHS staff to continually optimize operations.Our ideal candidate will have experience and proven successes with the following: working independently in a complex environment, hands-on problem solving and physical repair work, driving efficiency through coordination and planning, a customer service orientation, managing contractors, and operating a variety of equipment ranging from hand tools to backhoes and commercial mowers.This position is expected to respond to inquiries and emergencies on an ongoing basis. Housing near the site may be provided as part of the compensation package (see below).QualificationsA minimum of five years of professional experience in construction or building maintenance.Experience working with Manufactured Housing and Affordable Housing is preferred.The ability to interact effectively with elderly and disabled clients, co-workers, other service providers, contractors, and building material suppliers while maintaining a customer service orientation; ability to manage confidential information; ability to work independently and take responsibility for service outcomes.Effective written and oral communications skills. Ability to follow oral and written instructions The ability to troubleshoot problems and take appropriate action. Mechanically inclined with a working knowledge of all aspects of building maintenance, repair, and service. Possess physical conditioning in line with the demands of the position.Experience operating and performing regular/basic maintenance on machinery (e.g. commercial mower, backhoe, skid steer) or a substantially similar skillset. Experience with word processing, email, and other digital systems preferred. Personal qualities of integrity, credibility, and a commitment to the INHS mission to provide quality housing on a long-term basis.Applicants who do not meet the exact experience expectations in each category but feel that their overall skillset aligns with the position requirements are encouraged to apply.TRAVELTravel from property site(s) and to materials suppliers will occur routinely. A valid driver’s license is required. INHS provides work transportation and tools.COMPENSATIONThis is a full-time, 36 hour/week position and includes a generous benefits package including onsite housing (or an increase in salary, if already located nearby), employer contributions to health insurance and retirement, and paid time off.A part-time position may be available for the right candidate.Additional InformationThis description is not to be taken as a limiting document. Other duties may be assigned. INHS provides equal employment opportunities (EEO) to all employees and applicants for employment. INHS is a Tompkins County Living Wage Certified Employer. TO APPLY, submit a cover letter and resume to Human Resources (email & instructions can be found at ithacanhs.org/employment). In the cover letter, please specifically address relevant experience and reasons for your interest in this particular position. Interviews with qualified candidates are happening now. For more information about INHS, visit www.IthacaNHS.org.