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IT Link Now, LLC is Hiring a Field/Help Desk Technician (MSP) Near Miami, FL
About Us: IT Link Now is a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT solutions to our clients. We pride ourselves on providing exceptional service, innovative solutions, and fostering a collaborative work environment. Position Overview: We are seeking a skilled and motivated Field Technician to join our team. As a Field Technician, you will play a crucial role in ensuring the smooth operation of our clients' IT infrastructure. You'll be responsible for on-site technical support, troubleshooting, and maintaining critical systems. If you are passionate about technology, enjoy working in the field, and thrive in a fast-paced environment, we'd love to hear from you! Apply now and become part of the IT Link Now family. RequirementsResponsibilities:
Provide exceptional on-site technical support to clients
Troubleshoot hardware and software issues promptly
Install, configure, and maintain IT equipment, including servers, workstations, and networking devices
Collaborate with other team members to resolve complex technical problems
Conduct regular system maintenance and updates
Document all service activities accurately
Ensure compliance with security protocols and best practices
Reliable transportation, Driver's License
Qualifications:
High school diploma or equivalent
Relevant certifications (e.g., CompTIA A , Network , CCNA, Others)
Proven experience in IT support, preferably in an MSP environment
Strong knowledge of Windows operating systems, hardware, and networking
Excellent problem-solving skills and attention to detail
Ability to work independently and as part of a team
Valid driver's license and reliable transportation