Overview

We are seeking an analytical new teammate that is ready to utilize their strong leadership skills and financial acumen as Collections Manager to our Corporate Accounting department in Atlanta, GA. This individual will work on-site directly with our Accounting team and executives to lead collections, ensuring that cases are handled appropriately and accordingly to company policy and regulations. With excellent organizational skills, the Collections Manager will oversee collections staff members to communicate invoicing with clients and increase the percentage of successful repayments, while additionally ensuring compliance with collection laws and policies. You will have the opportunity to implement changes to the collections department as you see fit to create a proficient and efficient department. Employee will additionally be responsible for fostering team unity as you build relationships internally and externally, collaborate interdepartmentally, and continually reaching department and company goals. Ideal candidates for the Collections Manager role will have excellent communication skills, possess legal collections experience, and have previously effectively managed a team. Anytime Collect and Sage Intaact experience is a plus!

About Us

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 25 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members in 2021. IST Management has also been included in the INC 5000 list!

Salaried Compensation: $60,000.00-70,000.00 (dependent upon relevant experience, skillsets and performance throughout interview process)

Benefits Include:

Bonus eligible, Medical, Dental, Vision, STD, LTD, Life, 401K, Paid Time Off, Pet Insurance, and frequent company events!

Location:

Employee will report to IST's new Corporate headquarters

IST Management's new corporate office headquarters is located in the heart of East Atlanta! Our gorgeous, state-of-the-art building offers employees tons of natural light and sound control, and was completed in 2022. It additionally offers the latest in office tech, a chic cafe providing free snacks and drinks, a heated patio balcony, and a nature trail/walking path. On-Site security and free parking is available for all Corporate employees!

1341 Moreland Ave, Suite 2000

Atlanta, GA 30316 

Responsibilities

The Collections Manager will work directly with our Accounting team and executives to oversee Collections for all divisions in a timely manner. Other tasks will include: 

• Coordination of departmental collection activities, working closely with team members and executive management to monitor and ensure timely collections of accounts receivable
• Responsible for sending follow-up inquiries, advising stop work on accounts, negotiating with past due accounts and advising on turning over clients to collections agency/attorney
• Manage and lead a team of collections staff members; Assist in developing new policies and procedures. Establish regular cadence meetings with collections team to plan collections efforts and report client aging
• Work closely with the Accounts Receivable and Accounting Department
• Ensure the collections team adheres to established Payment Card Industry compliance
• Respond to inquiries from clients and research / resolve outstanding issues
• Perform analytical review and reporting within credit and collections; Prepare weekly accounts and client aging reports for Executive Leadership
• Other responsibilities as defined by Executive Management

Qualifications

Ideal candidates for the Collections Manager will have 5 years of Collections experience including knowledge of regulations and compliance requirements, have the proven ability to manage a team, and have experience in collections from law firm clients. Additional qualifications include:

• Bachelor's Degree in Accounting, Finance, or Business field
• Anytime Collect and Sage Intaact software experience is a plus
• Advanced Excel knowledge and proficient in other MS Office products
• Overall understanding of accounting practices and the General Ledger
• Excellent communications skills, both verbal and written
• Ability to communicate professionally with all levels within the organization and clients
• Must be detail oriented and have excellent organizational skills

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.