The role of a Collections Specialist includes aiding in the collections of NSF checks, Accounts Receivable past 60 days, and Tenant evictions while having basic knowledge of relevant laws. The ideal candidate for this position should have excellent attention to detail, prioritize accuracy, and be open to collaborating with others. Moreover, the Collections Specialist should be adaptable and willing to provide support beyond the core responsibilities of the role in case of necessity.

Responsibilities:

• Partner with the Accounting Team to ensure timely collections and handle escalations of uncollectable rent/debt
• Skip Trace certain delinquent members by pulling files, calling references, or using other means to locate Tenants using Accurint, Transunion TLO, and Credit Reports
• Strong communication skills - Ability to communicate thoughts and ideas to peers and customers
• Strong negotiation skills – Ability to negotiate mutually beneficial arrangements with the customer
• Strong listening skills - Ability to listen and understand direction

Job Requirements

• Bachelor’s Degree in Accounting, Finance, or Business Administration, preferred but not required
• 5 years of commercial, business-to-business, collections required, preferably managing a large portfolio of accounts
• Demonstrated ability to interface with both internal and external partners and customers
• Effective analytical skills with knowledge of Microsoft Excel required
• Excellent written and verbal communication, organization, time management, and prioritization skills necessary to be effective in a fast-paced work environment
• High problem-solving skills
• Strong presence and professionalism

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Ability to Relocate:

• Atlanta, GA 30318: Relocate before starting work (Required)

Work Location: In person