You haven't searched anything yet.
Iron Bow Technologies is for people who believetrust is paramount,transformation is embraced, andthe future is here,because "What we do matters!"
We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on ourpassionate people,long standing partnerships, andstrategic thinkingto solve your most critical challenges.
Whether we team with clients, colleagues, or partners, we put each other first. It's The Iron Bow Way.
DOES THIS SOUND LIKE YOU?
THE HIGH LEVEL
The Service Delivery Manager (SDM) will be responsible for integrating and delivering Iron Bow's world-class technology and services across all offerings for a portfolio of customers. This person will oversee the successful execution of projects while managing project managers within a highly matrixed operational environment. The SDM is responsible for ensuring efficient and effective delivery of services to our clients while adhering to established PMO methodologies, internal ISO processes and industry best practices. This role works closely with account teams, cross-functional operations teams, and assigned project managers to ensure projects remain in scope and within budget. The SDM will help develop and execute strategies to enhance customer satisfaction, including capturing customer feedback and implementing improvements based on insights. The ideal candidate will possess strong leadership, communications, and organizational skills, along with a proven track record of managing projects and delivering exceptional service.
WHAT YOU WILL BE DOING
WHAT YOU BRING TO THE TABLE
TRAVEL REQUIREMENTS
WHY YOU'LL LOVE IT
#LI-RR1
OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT
Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity and/or gender expression, pregnancy, national origin, age, disability, status as a protected veteran or any other characteristic prohibited by law.Iron Bow will not tolerate discrimination or harassment based on any of these characteristics.
Full Time
IT Outsourcing & Consulting
$143k-176k (estimate)
04/29/2024
06/27/2024
ironbow.com
GLEN ALLEN, VA
500 - 1,000
1983
Private
$500M - $1B
IT Outsourcing & Consulting
Iron Bow offers cybersecurity, data center networking, enterprise mobility and managed IT services for commercial and healthcare sectors.
The following is the career advancement route for Service Delivery Manager positions, which can be used as a reference in future career path planning. As a Service Delivery Manager, it can be promoted into senior positions as a Project Manager Sr. - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Delivery Manager. You can explore the career advancement for a Service Delivery Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Delivery Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Delivery Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Delivery Manager job description and responsibilities
They are primarily responsible for supervising department operations, making sure everything runs smoothly so that their customers feel satisfied.
01/24/2022: Grand Forks, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Delivery Manager jobs
View more details on Service Delivery Manager salaries across the United States.
03/01/2022: Atlanta, GA
There are some soft skills and hard skills that service delivery managers require to perform their duties.
02/03/2022: Portland, OR
The customer service agent and service delivery manager are always at the forefront of the organization.
02/12/2022: Provo, UT
Manage To Operate Tactically And Strategically.
01/01/2022: Cincinnati, OH
Be The Key To Driving Operational Effectiveness.
02/04/2022: Appleton, WI
Step 3: View the best colleges and universities for Service Delivery Manager.