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IQVIA
Wayne, PA | Full Time
$43k-55k (estimate)
4 Months Ago
Client Services Rep 1 (Remote)
IQVIA Wayne, PA
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$43k-55k (estimate)
Full Time | Business Services 4 Months Ago
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IQVIA is Hiring a Remote Client Services Rep 1 (Remote)

Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.

Essential Functions

  • Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.

  • Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.

  • Follows IQVIA data verification protocols.

  • Researches, analyzes and responds to client inquiries that are routine in nature.

  • Provides support to team for client service meetings at customer sites.

  • May produce ad-hoc studies on demand.

Qualifications

  • Two (2) years related work experience Req

  • Experience in an IQVIA role preferred and pharmaceutical experience Pref

  • Proficient in PC applications such as Excel

  • Ability to communicate effectively with various levels in the organization (written and oral)

  • Demonstrate problem solving, analytical and strong customer service skills

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $44,600.00 - $66,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$43k-55k (estimate)

POST DATE

01/29/2024

EXPIRATION DATE

05/22/2024

WEBSITE

iqvia.com

HEADQUARTERS

DANBURY, CT

SIZE

>50,000

FOUNDED

2016

TYPE

Public

CEO

JAMES ERLINGER

REVENUE

$10B - $50B

INDUSTRY

Business Services

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About IQVIA

IQVIA is a healthcare research company that provides advanced analytics clinical research services to the life sciences industry.

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The following is the career advancement route for Client Services Rep 1 (Remote) positions, which can be used as a reference in future career path planning. As a Client Services Rep 1 (Remote), it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Rep 1 (Remote). You can explore the career advancement for a Client Services Rep 1 (Remote) below and select your interested title to get hiring information.