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Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.
Essential Functions
Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
Follows IQVIA data verification protocols.
Researches, analyzes and responds to client inquiries that are routine in nature.
Provides support to team for client service meetings at customer sites.
May produce ad-hoc studies on demand.
Qualifications
Two (2) years related work experience Req
Experience in an IQVIA role preferred and pharmaceutical experience Pref
Proficient in PC applications such as Excel
Ability to communicate effectively with various levels in the organization (written and oral)
Demonstrate problem solving, analytical and strong customer service skills
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
The potential base pay range for this role, when annualized, is $44,600.00 - $66,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.Full Time
Business Services
$43k-55k (estimate)
01/29/2024
05/22/2024
iqvia.com
DANBURY, CT
>50,000
2016
Public
JAMES ERLINGER
$10B - $50B
Business Services
IQVIA is a healthcare research company that provides advanced analytics clinical research services to the life sciences industry.
The job skills required for Client Services Rep 1 (Remote) include Client Service, Customer Service, Problem Solving, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Rep 1 (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Rep 1 (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Rep 1 (Remote) positions, which can be used as a reference in future career path planning. As a Client Services Rep 1 (Remote), it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Rep 1 (Remote). You can explore the career advancement for a Client Services Rep 1 (Remote) below and select your interested title to get hiring information.