12 Call Center Collections Representative Jobs in Allentown, PA
iQor is Hiring a Call Center Collections Representative Near Allentown, PA
- Position: Call Center Collections Representative - $14/hr
- WORK AT HOME AFTER 120 DAYS ONSITE**
- Excellent Bonus Structure - Monthly bonuses up to $750!*
- Language Premium for Fluent Spanish speaking!
- Opportunity for bonuses and raises based upon performance.
- Full Health benefits after 45 days - Medical, Dental & Vision.
- Paid time off after 90 days.
- 401K.
- Tuition Reimbursement.
- Referral Incentive Program.
- Employee Discounts Program!
- Collections Representative Agents will handle third party business to business collection calls to customers.
- Collections Representative Agents may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller.
- Target Hire Date: March 25th, 2024 (dependent on background and drug test clearance)
- Required work schedule is Monday - Friday , 8:00am - 4:30pm
- Required to work 1-2 Saturdays per month from 8:00am - 4:30pm
- Paid Training is ONSITE Monday - Friday , 8:00am - 4:30pm
- Work at Home evaluated after 120 days onsite (with good performance, work at home granted).
- Representatives place outbound calls to debtors regarding outstanding debt and collect on aged debt.
- Handling business to business calls involving taking payments and setting up payment plans.
- Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
- Meet department productivity and quality standards.
- At least 6 months or more Collections experience preferred.
- 1 or more years of previous Call Center experience and strong Customer Service experience preferred.
- Must have ability to work independently and in a team environment.
- Must have excellent voice quality and present a professional demeanor and ability to maintain a helpful/knowledgeable tone on all calls handled.
- Ability to work in a fast-paced digital environment
- Problem solving skills.
- Physical attendance is key to success and necessary to meet objectives
- High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
- Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects.
- Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time.
Job Summary
Full Time
IT Outsourcing & Consulting
$36k-46k (estimate)
04/05/2023
05/23/2024
iqor.com
NORTH CHARLESTON, SC
15,000 - 50,000
1998
AARON MATTIX
$500M - $1B
IT Outsourcing & Consulting
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About iQor
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in nine countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes... for our partners across the customer and product life cycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.
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