Description

JOB DESCRIPTION

1. JOB TITLE: Night Auditor

2. DEPARTMENT: Front Desk

3. SCOPE OF

RESPONSIBILITY: Posts, compiles and verifies the correctness

of all of the Hotel’s accounts on a nightly

basis.

4. EMPLOYEE MANUAL: All employees must completely understand

the requirements of their job. Prior to being

assigned to the position, a complete

understanding of the Employee Manual

is necessary since the person holding the

position will be subjected to the rules and

regulations listed in the manual.

5. ESSENTIAL TASKS:

a. Post room and tax accurately, verifying postings to the

Housekeeper’s and Rooms Revenue Report.

b. Balance all income within proper areas.

c. Prepare the Daily Sales and Revenue Report.

d. Perform all activities of a Front Desk Clerk.

e. Follow Night Auditor’s Checklist completely.

f. Set up Continental Breakfast presentation.

g. Transmit nightly figures to Wilson Hospitality. Fax Daily Sales and

Revenue Report to Wilson Hospitality.

h. Complete required reports correctly. Assemble audit bag.

Close out day on register.

i. Check and change any ribbons, paper, etc., as needed.

j. Vacuum lobby area before morning.

k. Transport ice to the lobby for the continental breakfast setup.

Do any last minute ordering for breakfast.

l. Open lobby doors at assigned time.

6. REPORTS TO: Front Desk Manager

7. SAFETY STATEMENT:

As an employee, it is your responsibility to be aware of and report any and all

safety hazards or violations you may see or witness in the course of performing

your required duties.

8. JOB SPECIFICATIONS

Employees must meet these minimum requirements:

Educational Skills

Type of Education: High School

Level of Education: Grade 12

Job Experience

Apprenticeship Program: none

Level of Experience: 3 months Front Desk

Communication Skills

Speak English

Read English

Write English

Business Mechanical Skills

Calculator PBX

Computer Literate Front Desk Machine

Copier Fax

License/Certification none

Physical Activities and Requirements

Normal Work Position

Frequent standing, sitting and walking

Occasional lifting and bending

Minimum Weight Employee must be able to lift:

50 pounds

Working Conditions

Work alone and with others

Responsibilities

Care of Equipment: Occasionally

Safety of Others: Occasionally

Guest Contact: Frequent

Confidential Data: Frequent

Decision Making: Frequent

Acts in Supervisory Capacity: Frequent

Sensory Requirements:

Sight: Full

Hearing: Full

Qualifications

Must have desire to serve and care for others.

Ability to understand and live out our mission of "Taking Care of People"

Live into our core values of Kindness, Excellent Attitude, Focus, Clean-Clean, and Efficiency

Ability to work in stressful conditions.

Ability to work successfully alone and posess a great deal of problem solving skills.

Previous experience in hotel front desk preferred.