Are you ready for a challenge? Are you passionate about making a difference in the lives of foreign-born populations?

Imagine playing a key role in helping newly-arrived refugees to successfully achieve self-sufficiency. The Refugee Services Coordinator is responsible for ensuring administrative functions related to program referrals. Such as maintaining accurate client records and creating reports in accordance with funding and agency guidelines. This position is responsible for scheduling and completing program enrollment for eligible adults seeking employment assistance and/or case management support, and tracking activity participation on a weekly and monthly basis. Additionally, the position provides information, assistance, and referrals to refugee clients beginning their employment search as they begin to rebuild their lives.

With a dynamic work culture that values integrity and fosters high performance, every day will be filled with exciting challenges and rewarding outcomes. Join us in this thrilling journey of creating a positive impact on the community. Take the next step in your career and apply today. You can get great benefits such as medical, dental, vision, and life insurance; including flexible spending account, PTO, retirement benefit, 10 paid holidays plus 3 floating holidays, and paid parental leave.

Fluency in Spanish, Pashto, or Dari language (highly preferred)

Duties/Responsibilities

• Assess and enroll clients into appropriate program based on client need and program eligibility requirements
• Complete quick intake for qualified clients
• Review and record eligibility documentation and complete enrollment into programs
• Schedule appointments for clients to meet with program caseworkers
• Collect demographic info clients
• Closely collaborate with the Client Services staff to assist in creating synergy amongst the program's training, pre-screening, career development, and outreach strategies
• Contribute to an environment that fosters the organization's mission, teamwork, effective communication, responsiveness, service to the clients and service to the community
• Perform other appropriate duties as assigned

Knowledge and Skills

• Strong organizational skills
• Provide culturally competent, equitable client services with minimal direct supervision
• Maintain confidentiality of all client records and information
• Ability to prioritize and effectively manage multiple projects concurrently.
• Ability to meet deadlines
• Ability to work independently and as part of a team as necessary
• Ability to work productively in a multicultural environment and demonstrate respect for differences
• Ability to effectively communicate both orally and in writing
• Ability to approach and resolve problems in a detail and solution-oriented manner

Other

• Must have a car and a valid driver's license with proof of insurance
• High level of language proficiency in either Spanish, Pashto, or Dari language (highly preferred)

Education and Experience

• Two years related experience and/or related expertise in Refugee Resettlement
• Experience working with electronic health record systems preferred.

JOIN US!

Get ready to make a difference in the lives of refugees every day! If you believe that this position matches your requirements, applying for it is a breeze. To apply through our website or to view other job openings, visit iistl.isolvedhire.com/jobs/

INTERNATIONAL INSTITUTE OF ST LOUIS: OUR STORY

The International Institute of St. Louis, a nonprofit organization, is our community's immigrant service and information hub. Our programs and services for immigrants, their families, and the wider community are locally and nationally acclaimed. We connect new arrivals with services and resources, engage foreign-born and the wider community, and build a more inclusive community.

Our Philosophy of Service: We SERVE with integrity, empathy, and respect. We are ACCOUNTABLE to our clients, our community, and ourselves. We CULTIVATE our clients' dignity through choice. We support all aspects of immigrant and refugee journeys from ARRIVING to THRIVING.

The above statements describe the job's essential responsibilities and requirements. This is not an exhaustive list of the duties that may be assigned to job incumbents.

Candidates of diverse backgrounds are strongly encouraged to apply.

EEO/AA