Overview

As we continue to build our team in support of our vision to the be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility, is excited to announce the opening of an EFM Shared Services Coordinator!

The EFM Shared Servicess Coordinator will be responsible for processing client owned vehicles for multiple fleet groups and will be the main contact for EM Remarketing, EFM Fleet Strategy Managers and Fleet group personnel for groups on the centralized leasing wholesale program. The ideal candidate will possess exceptional customer service, organizational and communication skills accompanied with strong attention to detail.

This position offers a starting salary range of $37,300 - $42,300 per year depending upon relevant experience and skill level. This position is full time and requires normal business working hours of Monday through Friday 8 a.m. to 5 p.m. CST.

This is a work from home position that will allow you to work 100% from your home residence in the St. Louis Metropolitan area.

Enterprise Fleet Management offers a comprehensive healthcare package, 401k matching & profit sharing, paid time off, great discounts, and organizational growth potential.

Company Overview

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 700,000 vehicles and growing at almost 12 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.

Responsibilities

• Manage sale process through reporting in Looker and email correspondence through the EFM Fleet Wholesale mailbox
• Complete various EDGE screens by unit throughout the sale process
• Work daily in VIC and EVMS for vehicle condition and sale information
• Respond, manage, and follow through to completion inquiries received in the EFM Leasing Wholesale mailbox
• Main point of contact for EM Remarketing and Fleet Strategy Managers
• Utilize Salesforce for various tracking and updating purposes
• Support multiple EFM groups through the entirety of their sales to ensure accurate communication, timeliness, and completeness
• Research schedule questions from F9 Accounting
• Support Settlement and Purchase Option sale processes as needed
• Other duties as necessary

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must currently reside in the St. Louis Metropolitan area
• Willing to accept between $37,300-$42,300 per year
• Minimum 1 year customer service experience
• Minimum 1 year administrative experience
• Intermediate PC knowledge with experience in Excel and Word
• Must have the ability to meet all work from home technical requirements
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Competency Based Qualifications:

• Executing
• Customer Service
• Detail-Oriented
• Analyzing
• Communication
• Flexibility

Work from Home (WFH) Requirements:

• Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
• High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)