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The Clinical Care Representative (CCR) is a telephone triage nurse, providing a variety of services and information to patients over the phone in a fast-paced call center environment. The CCR utilizes written protocols and clinical judgement to guide their practice and determine the urgency of care needed. The CCR schedules appointments or directs callers to health care providers as needed. The goal of this unique form of nursing is to decrease unnecessary visits to physicians, nurse practitioners, and the emergency room, as well as to provide information for self-care. The person in this role is expected to have exceptional customer service abilities, strong clinical judgment, and excellent computer and typing skills. While this position can be performed remotely, it requires in-person training and in-person work when technical issues arise preventing the ability to work remotely.
ESSENTIAL FUNCTIONS
JOB REQUIREMENTS
SCHEDULE
Varies. Hours of operation are 7:30am-5:00pm daily, including weekends. Full time shifts are available at 36-40 hours per week, minimal weekend days and holidays
InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Full Time
Medical Technology
$82k-102k (estimate)
01/31/2024
05/10/2024
intermedlimited.com
ABINGDON, ENGLAND
100 - 200
2007
AJAY JINDAL
$10M - $50M
Medical Technology