Overview The mission of the Security Installation Success Team is to create successful installations for our internal and external customers, by delivering courteous, consistent, and mistake-free installation support in a timely manner, and to provide oversight, guidance, and troubleshooting expertise on installation projects. The Sr. Coordinator, Security Installation Success, is responsible for promoting a culture of excellence and executing st...
Overview The Lead position of the technical support team is a trainer/client escalation-focused position with allowances to perform specific Supervisory responsibilities when necessary. The role is responsible for assisting leadership in ensuring the team provides a high-quality, efficient response to request fulfillments and service incidents related to the life safety of Interface Systems’ Asset Protection customers. The functional focus of t...
Overview The Manager, Security Technical Support, is responsible for providing strategic direction and overseeing the operational management of the department’s daily activities and personnel. This position ensures service excellence, optimizes team performance, and maintains compliance with established standards and procedures. The role also guarantees the prompt and accurate delivery of high-quality responses to fulfillment requests and service...
Overview. The Supervisor of the Level 2 technical support team is charged with successfully managing the day-to-day operations and employees within the department. The role is responsible for ensuring the team provides a high-quality, efficient response to service incidents. As a departmental leader, this position will be called upon to lead various improvement initiatives, that are focused on improving the customer experience, and create operati...
Overview The Supervisor of the Level 2 technical support team is charged with successfully managing the day-to-day operations and employees within the department. The role is responsible for ensuring the team provides a high-quality, efficient response to service incidents. As a departmental leader, this position will be called upon to lead various improvement initiatives, that are focused on improving the customer experience, and create operat...
Overview. This position is. Monday-Friday from 8:00 am to 4:30 pm CST. This position is currently budgeted at. $19.00 hr. The Inbound Coordinator is responsible for ensuring accurate and timely processing of all inbound shipments into the Distribution Center. This role manages vendor deliveries, verifies purchase orders in Oracle Fusion and WMS, and ensures materials are correctly received, labeled, and stored to support efficient production and ...
Overview As a Level 1 iSOC Coordinator, you will play a critical role in maintaining the safety and security of Interface customers. Leveraging an advanced two-way audio and video surveillance systems installed at the customer location, the Coordinator will perform regular scheduled virtual security checks/ tours. Coordinators help protect customers during key moments, such as business openings and closings. In addition to monitoring, Coordinator...
Overview As an Inbound Coordinator at our Distribution Center, you'll be integral to ensuring exceptional customer service. This role involves managing inbound shipments by unloading deliveries, receiving products, and strategically placing them in storage locations. You’ll handle tasks such as processing requests, managing supply orders, pulling materials, packing boxes, and preparing orders for the outbound staging area. In addition, you'll als...
Overview Interface is seeking an Alarm Technician Apprentice. In this position, you will learn and develop valuable career skills on your path to becoming a Journeyman Technician. You will work under the supervision of a Journeyman Technician and will become proficient in installing, troubleshooting and maintaining Fire Systems, Burglar Alarms, uCaas, Managed Networks, Video Surveillance, Access Control & Wireless solutions. Interface offers a d...
Overview **There is a $5,000 Sign- On Bonus for this position. Interface is seeking an experienced Lead Installation Technician. In this position, you will be responsible for the cabling, programming, testing and commissioning of the systems on a project. Dependent upon the size of the job, you could have 1 Installer with you or could be directing other Installers to facilitate the job. You will be responsible for relaying back to leadership al...
Overview As a Level 1 iSOC Coordinator, you will play a critical role in maintaining the safety and security of Interface customers. Leveraging an advanced two-way audio and video surveillance systems installed at the customer location, the Coordinator will perform regular scheduled virtual security checks/ tours. Coordinators help protect customers during key moments, such as business openings and closings. In addition to monitoring, Coordinator...
Overview As a Level 1 iSOC Coordinator, you will play a critical role in maintaining the safety and security of Interface customers. Leveraging an advanced two-way audio and video surveillance systems installed at the customer location, the Coordinator will perform regular scheduled virtual security checks/ tours. Coordinators help protect customers during key moments, such as business openings and closings. In addition to monitoring, Coordinator...
