Job Title: Data Analyst 3

Duration: 12 Months

Location: Bellevue, WA, USA

Pay Range: $63 per hour

Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services Fortune companies, SMBs, ISVs, and fast-growing startups.

Description of responsibilities:

This role will lead a variety of analytics initiatives for Samsung s eCommerce ePromoter team to help enhance customer experience, reduce contacts and drive revenue growth. This is a critical role and will have constant communication and visibility to senior leadership. Most importantly, this role is an integral part of a fast-paced collaborative team and the Data PM should possess an innate entrepreneurial spirit to explore the uncharted!

Job Functions

• Mine samsung.com operations data (such as ePromoter, customer service, returns, fulfillment etc), and sales data to drive actionable insights on a product, category and general business level.
• Execute deep dive analysis to answer key business questions related to the Samsung eCommerce platform.
• Leverage data to understand trends and future opportunities to reduce customer contacts, improve CX and increase eCommerce revenue growth. Leverage predictive modeling techniques in the process.
• Proactively work with business units and teams to understand and translate data-driven initiatives and potential ideas. Synthesize ideas and suggestions from stakeholders and users to determine what to build based on business priorities, strategy and vision.
• Build and maintain new reports, or enhancements to existing reports for ePromoter team.
• Design and support building new data pipelines (or enhancements to existing data pipelines) by partnering with engineering teams.
• Troubleshoot and resolve any data issues for ePromoter team
• Manage operational data requests, and provide visibility to tracking data for emerging issues reported by sites.
• Basic Qualifications
• Bachelors in Engineering, Mathematics, or other quantitative field
• 5 years of hands-on experience in Data Analytics or Data Product Management roles
• 5 years of experience in data manipulation using Advanced SQL
• Experience in an eCommerce and/or Customer Service domains
• Strong problem solving ability along with proven experience in managing multiple tasks simultaneously with a rigid determination to meet deadlines
• Excellent communication and data presentation skills

Traits/Behaviors/Abilities for Success

• ADVANCED WORKING SQL, DATA ANALYSIS SKILLS and a BI tool like Tableau ARE MUST HAVE should have experience writing SQL queries from scratch and provide meaningful insights from the data.
• Ability to research and contribute (from an analyst perspective) on API development and database design.
• Succinct/proactive/confident communication data-driven insights (translating data into business speak ) to all levels of the business stakeholders from operational to executive
• Self-starter mentality with the ability to deliver results under minimal supervision
• Openness to work with different cultures and working styles

Top Skills: ADVANCED WORKING SQL, DATA ANALYSIS SKILLS and a BI tool like Tableau

Intelliswift is committed fair and equitable compensation practices. The range provided for this position is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location. Intelliswift offers medical insurance, dental insurance, vision insurance, supplemental life and AD&D insurance, and any other benefits per state law.

Equal Employment Opportunity StatementIntelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities tall applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.

Americans with Disabilities Act (ADA)

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department

Other Employment Statements
Intelliswift participates in the E-Verify program.

Learn MoreFor information on Intelliswift Software, Inc., visit our website at .