Changing the world through digital experiences is what Adobe s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences. We are passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We are on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

The Contract Operations team is responsible for the processing of all Adobe s revenue generating contracts from receipt to system filing as well as creating and maintaining customer master records within Adobe s systems.

This role relies heavily on the candidate s ability to prioritize multiple tasks at once while maintaining an exceptionally high degree of accuracy and attention to detail. The role involves dealing with many different internal Adobe departments and is a critical element of Adobe s quote-to cash process.

The team s main focus is providing world-wide support for customer master creation and maintenance.

What you'll Do

Acquire and maintain a solid understanding of the complete contract process.

Learn and adhere to company related procedures and processes.

Manage the processing of incoming revenue generating contracts in accordance with established procedures.

Set up and maintain customer records within systems per established procedures.

Handle incoming queries.

Status reporting.

Work as part of a distributed team to achieve common goals and objectives.

Quarter-end activity.

Business Continuity participation.

System testing.

Project participation.

Work with internal teams including Sales, Legal, Credit and Order Management.

What you need to succeed

Proven experience in a similar role.

Bachelor Degree or equivalent experience.

A familiarization with SAP, MS Word, Excel and Outlook.

A general knowledge of the contract process at commercial level.

An ability to multi-task, prioritize and work to a very high level of accuracy.

Excellent interpersonal and communication skills.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you re looking to make an impact, Adobe's the place for you. Client what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.