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Barista (Austin Coffeebar)

Austin, TX / Retail / Part-Time We deliver the worlds best coffee. Farmers, employees, and customers are collaborators in our effort to create a memorable and enriching coffee experience.

We are not afraid to ask questions, to try new things, and to admit that we are constantly learning. We strive for innovation and improvement.

We know that extraordinary coffee is not the result of chance, but the product of hard work, skill, curiosity, and an unyielding commitment to quality.

We work each day to change the way the world understands and experiences coffee, elevating a daily ritual into a culinary experience.

We celebrate coffees agricultural origins and the dedicated professionals who devote their lives to coffee. We embrace our responsibility to create positive change in the world.

We use extraordinary coffee as our tool. We challenge traditional beliefs to create economic opportunity. We are stewards of the earth and advocates for our values of diversity, inclusion, and equality.

Working in the retail stores, baristas provide courteous, knowledgeable outstanding customer service through excellent product knowledge and superior barista skills.

Baristas support all sales efforts in the retail stores through outstanding customer service, beverages prepared according to Intelligentsias highest standards, and a commitment to quality in all of the goods the company offers.

Vaccination Requirement : All Intelligentsia Coffee employees must be able to provide proof of full vaccination against Covid-19 within 60-days of hire date.

Medical / Disability & Religious exemption requests available Adhere to all company policies and protocols, both behind the bar and at the front of house, including those for cash handling and safety, while maintaining a clean and organized work space so fellow team members can locate resources and products quickly

• Ensure that the companys brand is properly reflected by keeping a well maintained, clean, well-organized and stocked coffeebar
• Uphold the companys standards regarding merchandising, inventory and rotation of store products
• Offer relevant, thoughtful ideas and suggestions for improving operations
• Ensure adherence to the companys dress code, as well as all health and safety requirements

Drink Quality / Education

• Prepare and serve coffee and tea beverages that adhere to the companys freshness and quality standards ensuring that they consistently reflect the companys recipe and presentation standards
• Complete the required training modules contained in the Retail Training Manual; Baristas are encouraged to pursue the completion of additional training modules
• Maintain coffee knowledge on current offerings and confidently and accurately communicate product information to customers
• Actively participate in coffee and tea tastings to further product knowledge and help identify any issues or deficiencies
• Educate customers and staff on all coffee and teas carried
• Assist in the training and development of new staff
• Attend training sessions to constantly advance education on coffee, tea, merchandise, and espresso bar skills; work with your Educator to further your barista skills
• Demonstrate an ongoing pursuit of education, training, and industry trends
• Participate in store-wide profit initiatives
• Offer strategic input or suggestions as to how to increase store profitability
• Demonstrate initiative with routine tasks

Education Requirements

High School Diploma or General Education Degree (GED), AND experience in the specialty coffee, retail, hospitality and / or customer service industries

Qualifications

• Ability to maintain a pleasant disposition and sense of urgency with helping customers
• Demonstrate a passion for coffee and tea
• Capability to interface and maintain effective relationships with co-workers and customers
• Logical and methodological approach to problem solving
• Flexible, with the ability to multi-task in a highly demanding, stressful environment
• Ability to cooperate successfully as a member of a team
• Ability to communicate effectively with others, including giving and receiving feedback on the quality of services
• Communicate clearly, honestly and promptly
• Ability to use available resources to answer questions
• Maintain regular and consistent attendance and punctuality
• Strong cash handling skills

Language Skills

• Ability to read and speak English proficiently.
• While performing the duties of this job, the employee is regularly required to see, talk and hear.
• The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch.
• The employee must occasionally lift and / or move up to 50 pounds.
• At times, may require more than 40 hours per week to perform the essential duties of the position.
• Fine hand manipulation (keyboarding and register).

Last updated : 2024-05-14