Job Description

Job Description

Immediate Hiring!

We’re looking for Call Center Agents to work at International Education Corporation our trade and vocational school partner! Earn $17.

00 / hr. to start and upon conversion you will make $18.00 / hr. Certain roles make $18 / hr. to start! Prepare to work in a fast paced, fun environment, performing duties related to collections, admissions, financial aid, and more!

These are temp-to-hire positions convert to a full-time employee after 520 hours of work!

Benefits & Perks :

• Weekly paychecks
• Temp-to-hire opportunity
• Opportunity to earn OT.
• Benefits from day one - Medical, dental and vision, including Telemedicine!
• Great training and ongoing support through our No New Hire Left Behind Program and the client.
• Access to our Employee Assistance Program
• Career growth opportunities and skill development
• Potential to join our 401K program.
• Thorough training is provided, and Supervisors are on hand to support.
• Regular raffles and competitions to win gaming systems, televisions, apple products, electronics and more!

Perks once you convert to full-time :

• Employee discounts
• A RAISE! Bonuses and commissions will apply!
• Growth and promotion opportunities
• Fully Paid Health, Dental, and Vision Insurance
• Paid vacation, sick leave, and holidays
• 401(k) retirement plan option

About the Role :

Call Center Agent / Customer Service Rep

Pay Rate : Earn $15.80 / hr. to start in some depts. Upon converting to permanent you will make $17.30 / hr. Collections roles start at $18 / hr.

Available Shift Times :

• Flexible hours! You can work 8-hour schedules Monday to Friday between the hours of 6a-7p. Shifts vary.
• Example : The shifts are all Monday-Friday, either 8a-5p, 9a-6p, or 10a-7p.

Key Responsibilities :

• Utilizing multiple computer systems (like Salesforce and Five9) while assisting students or prospective students.
• Viewing schedules and time reporting systems while assisting students or prospective students.
• Answer questions and provide insight to students or prospects who have sent in requests.
• Use a script to prescreen prospects for minimum qualifications before warm transferring the prospective student to the next step of speaking to an admissions advisor where their skills and interests will be accessed.
• Keep accurate student and prospect records by correctly dispositioning all student inquiries.
• Make a dynamic impression, spark interest, and demonstrate the value of speaking with the admissions department.

Key Requirements :

• Previous call center experience preferred and a plus! Not required.
• Customer service experience.
• Experience using multiple computer systems or programs (i.e., Microsoft Office, Salesforce or Five9, power dialer).
• HS Diploma or equivalent.
• Must satisfy background requirements.

About Integrity Staffing

Opportunity is everything .

At Integrity, we're passionate about connecting great talent with great companies across North America. We take an associate-first approach because when our associates succeed, our clients succeed.

If you’re looking to grow your career, or just need a part-time gig, you’ve come to the right place. We’ve got thousands of job opportunities available at amazing companies across the country.

Plus, we offer benefits that provide better lives, both on and off the clock. Medical and dental are just the beginning.

From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.

If you’re ready for your next challenge, we’re ready to be your Opportunity Engine. Let’s work together.

Integrity Staffing Solutions is an Equal Opportunity Employer.

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