Duties:

- Analyze, clarify, and resolve policy related inquiries/transactions from customers for personal lines business. These can include responding to inquiries regarding insurance availability, coverage, policy changes, claim submissions, billing clarification, etc...

- Establish and maintain customer relations.

- Provide prompt, accurate, and friendly customer service.

- Work with agent to meet sales goals.

Required Skills:

- Speaking, reading, and writing Japanese strongly preferred

- 1 - 2 years experience in the insurance industry preferred

- Intermediate Microsoft Office skills, Word, Excel, and Outlook

- Attention to detail

- Has Property & Casualty insurance license or must be willing to obtain license

- Excellent communication skills - writing, verbal, and listening

Education:

- Minimum A.A. degree preferred

Others/Benefits:

- Paid Parking

- Medical/Dental/Vision insurance provided

- Salary: $45,000. to $65,000 (Depending on experience)

- Will Consider Part-Time Employee who has Experience in Insurance Industry

Job Types: Full-time, Part-time

Pay: $23.00 - $28.85 per hour

Expected hours: 25 – 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 4 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person