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Customer Service Support Representative
Instep Management Group Rancho Cucamonga, CA
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$38k-48k (estimate)
Full Time 1 Week Ago
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Instep Management Group is Hiring a Customer Service Support Representative Near Rancho Cucamonga, CA

Our Customer Service Support representatives are known for dreaming big, working hard, and creating the most memorable experiences for our customers. People are at the heart of what we do. Our dynamic and inclusive team environment sets us apart from everyone else. If you are looking for a company to call home (not just any old job) look no further. The Instep Management family is ready to welcome you with open arms into our supportive and energetic Customer Service Support team!
As a Customer Service Support Representative, You will:
  • Enroll new clients
  • Drive customer loyalty and customer engagement
  • Resolve conflicts and listen to consumers without interrupting
  • Determine the root cause of customer concern using problem-solving skills to recommend effective solutions
  • Maintain lasting relationships with new and existing customers by building a sense of comfort and trust
  • Upsell products to consumers to drive revenue and increase sales profitability
  • Communicate customer impact trends and concepts for improvement to sales account managers
We look for Customer Service Support individuals who can:
  • Operate efficiently and productively, both independently and as a team
  • Recognize and resolve dilemmas in a timely manner
  • Thrive in a competitive team environment
  • Have impeccable attention to detail and suburb follow-through skills
  • Adapt to a variety of different people and personalities on a daily basis
We prefer:
  • A high school degree or GED
  • Experience in customer service, retail, sales, or serving
  • A flexible schedule
#LI-Onsite

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

04/18/2024

EXPIRATION DATE

05/03/2024

WEBSITE

instepmanagementgroup.com

HEADQUARTERS

Upland, CA

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The following is the career advancement route for Customer Service Support Representative positions, which can be used as a reference in future career path planning. As a Customer Service Support Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Support Representative. You can explore the career advancement for a Customer Service Support Representative below and select your interested title to get hiring information.

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