Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and enhancing their overall experience.

Responsibilities:
- Greet customers in a warm and friendly manner
- Assist customers with inquiries, concerns, and requests
- Provide accurate information about products, services, and promotions
- Process customer orders and payments using the Point of Sale (POS) system
- Handle cash transactions and maintain accurate cash drawer
- Maintain cleanliness and organization of the customer service area
- Collaborate with kitchen staff to ensure timely and accurate order preparation
- Follow food safety protocols to maintain a safe and clean environment
- Resolve customer complaints or issues in a professional and efficient manner
- Upsell products or services to increase sales revenue

Experience:
- Previous experience in a customer service role is preferred
- Basic math skills for cash handling and order processing
- Knowledge of food safety regulations in the restaurant or food service industry is a plus
- Familiarity with POS systems is an advantage

If you are passionate about providing excellent customer service, have good communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Join our team as a Customer Service Representative and be part of creating memorable experiences for our valued customers.

Job Type: Full-time

Pay: $36,884.00 - $49,130.00 per year

Experience:

• Basic math: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Tampa, FL 33610 (Required)

Ability to Relocate:

• Tampa, FL 33610: Relocate before starting work (Required)

Work Location: In person