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Driven by our Passion for People, our Supervisors are eager to execute the ins and outs of excellence.
*Important requirement: To be considered, candidates must have at least 3 years of paratransit call center supervisory experience.*
OUR COMPANY
Our mission is to be the most valued and trusted business partner in the customer solutions space through unrivaled service. We aspire to be true partners for our exclusive business clients, and we are bonded by our common quest for excellence.
What’s in our DNA?
We provide unrivaled service by enlivening our Passion for People™ philosophy.
We are entrepreneurs who act with integrity.
We are tenacious.
We are versatile and responsible.
Inktel is a special place. We’re an established company with over a thousand employees and a track record of success of over 20 years. There’s a reason we’ve been voted a Best Place to Work so consistently. Careers are fast-tracked at our company. We’re a team of achievers who appreciate a good sense of humor and taking meaningful action.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship, matters. To STRIVE to be a part of something greater is in our core—and we don’t use the word “strive” lightly. It embodies what we value.
THE ROLE
Our dynamic Operations Team is currently in search of a Supervisor who will lead a diverse and thriving team with one of our exclusive brand partners. This position will report directly to an Operations Manager. The successful candidate will:
EDUCATION & EXPERIENCE
KNOWLEDGE, SKILLS, & ABILITIES
RESPONSIBILITIES
SALARY & BENEFITS
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan.Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
#LI-FJ1
Full Time
Business Services
$67k-90k (estimate)
04/25/2023
04/10/2024
inktel.com
ORLANDO, FL
100 - 200
1997
$10M - $50M
Business Services
Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost. Our Mission Our Mission is to be our clients most valued and trusted business partner. At the heart of our mission is Inktels Passion for People philosophy which creates an environment for the highest operational performance in our Industry. Our Solution The focus of each Inktel solution is to create value for our clients by fully maximizing each customer inte...raction. This focus has led to the creation of Inktels Customer First operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation. Inktel Solution Suite comprises the following operational areas: Sales & Revenue Enhancement Revenue Protection Customer Support Sales Lead Management Field Sales Support Account Management Multi-Lingual Support Retention & Loyalty Seasonal & Peak Support Personalized Self Service Multi-Channel Email, Chat, & Mobile Social Engagement Strategy
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